Reviews

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Chris Corser:

Telstra Executive

About this video:

Property Strategist, Tim Collins and CEO Jackson Dean have a quick chat with Chris Corser upon achieve another successful Phone Homes property settlement.

Nickolas Ekama:

Youth Justice Officer

About this video:

Nickolas & Gloria Ekama, immigrants from Nigeria in 2014 have just completed purchasing an investment property through his Self Managed Super Fund (SMSF) with the help of the Phone Homes team.

Jacqui Schade:

About this video:

Jacqui Schade sits down with Matt Adams (Property Strategist) and Jackson Dean (CEO) to discuss a very quick property settlement through her SMSF and what it was like working with the Phone Homes team.

Jamie & Susanne Stokes:

About this video:

Tim Collins and Jackson Dean connect with homeowners to reflect on their experience and mark the completion of another Phone Homes property settlement.

1300 159 804 BOOK A MEETING

Matthew Scerri:

Business Owner & Property Investor
Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

Self-employed/Semi-retired
Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

Migrant from South Africa
Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

Full-time Factory Workers
Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

Full-time Builder
Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

Full-Time Nurse
Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

Self Employed & Volunteers
Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

Full-time Fightfighter & Full-time Nurse
Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes

Ryan & Tracey Patterson:

Full-time IT Consultant & Full-time Teacher
Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Samantha Micallef-Smith
20/10/2026
				All the team at Phone Homes were great to work with throughout the purchase of our first property through our SMSF. They have a well structured process that ensured every step was managed smoothly and professionally from start to finish.Mia was our main point of contact and provided great support throughout the journey. Haley guided us through the legal structure set up, Linda managed the conveyancing process and Pamela arranged the finance. Their communication, knowledge and coordination made the process feel straightforward and stress-free.We highly recommend Phone Homes to anyone looking to purchase a property through an SMSF.Samantha & Paul
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Samantha Micallef-Smith
20/10/2026

						All the team at Phone Homes were great to work with throughout the purchase of our first property through our SMSF. They have a well structured process that ensured every step was managed smoothly and professionally from start to finish.Mia was our main point of contact and provided great support throughout the journey. Haley guided us through the legal structure set up, Linda managed the conveyancing process and Pamela arranged the finance. Their communication, knowledge and coordination made the process feel straightforward and stress-free.We highly recommend Phone Homes to anyone looking to purchase a property through an SMSF.Samantha & Paul
					
Philip Gregory
14/10/2026
				Looking forward at retirement having avoided the hard discussion on multiple occassions knowing something needed to change for us to accumulate enough finances to enjoy life after work. Standard super funds were returning mixed results and limited growth. Setting up and establishing a SMSF is not a 5 minute process that anyone can rollout without considerable assistance. Ben and the Phone Homes team have chartered us through the process when time to procrastinate and thrash out our options was limited given recent government changes.Try here are a lot of layers and steps to be taken and we have been supported and guided through the entire process from the setting up of companies and trusts to property Aquasition, finances, property inspection and management.We have been on the receiving end of plenty of emails and phone calls of prompts, guidance, reminders helping us meet time lines and completing each step as they were presented.Thankyou to our Phone homes case assistant in Mia Burns for staying on top of our to do list and Guiding us through the process.We are very grateful to have dealt with such a professional team and for providing us with a wonderful retirement outlook.Kind regards Phil & Adrienne
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Philip Gregory
14/10/2026

						Looking forward at retirement having avoided the hard discussion on multiple occassions knowing something needed to change for us to accumulate enough finances to enjoy life after work. Standard super funds were returning mixed results and limited growth. Setting up and establishing a SMSF is not a 5 minute process that anyone can rollout without considerable assistance. Ben and the Phone Homes team have chartered us through the process when time to procrastinate and thrash out our options was limited given recent government changes.Try here are a lot of layers and steps to be taken and we have been supported and guided through the entire process from the setting up of companies and trusts to property Aquasition, finances, property inspection and management.We have been on the receiving end of plenty of emails and phone calls of prompts, guidance, reminders helping us meet time lines and completing each step as they were presented.Thankyou to our Phone homes case assistant in Mia Burns for staying on top of our to do list and Guiding us through the process.We are very grateful to have dealt with such a professional team and for providing us with a wonderful retirement outlook.Kind regards Phil & Adrienne
					
Colleen Rowe
27/09/2026
				Wow what a journey, with the support and guidance of Phone Homes my husband and I have been able to set up a self managed super fund and buy a beautiful investment property. Without them it would not have been possible. The future is looking so much brighter.
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Colleen Rowe
27/09/2026

						Wow what a journey, with the support and guidance of Phone Homes my husband and I have been able to set up a self managed super fund and buy a beautiful investment property. Without them it would not have been possible. The future is looking so much brighter.
					

peter endres
27/09/2026
				Phone homes have been amazing. My wife and I were looking at retirement investing and the future wasn’t looking fantastic. The team at phone homes crunched the numbers and did all the leg work. We were able to set up a Self Managed Super Fund and buy a great investment property on the Sunshine Coast. Looking forward to an awesome retirement that may even be earlier than we expected. High Five(stars) guys.
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peter endres
27/09/2026

						Phone homes have been amazing. My wife and I were looking at retirement investing and the future wasn’t looking fantastic. The team at phone homes crunched the numbers and did all the leg work. We were able to set up a Self Managed Super Fund and buy a great investment property on the Sunshine Coast. Looking forward to an awesome retirement that may even be earlier than we expected. High Five(stars) guys.
					
Simon B
26/09/2026
				A huge thank you to the entire Phone Homes team!I was told from the beginning that the team worked together like a well-oiled machine, and they absolutely did not disappoint.A special thank you to Matt, Hayley and Pamela, and a particularly big thank you to Mia for everything she did to help get this across the line. I’d also like to thank Taylor, who will be managing my property going forward, and I’m looking forward to working with her and building a long-term relationship with the team.Despite the very short timeframe, the whole process was handled professionally, efficiently and with great communication. The property that was sourced for me was better than I expected, which was a fantastic result.Thanks to everyone at Phone Homes who played a part. It really was a team effort, and I’m exceptionally happy with what we achieved together.Thanks again, Phone Homes. I’m looking forward to the journey ahead!
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Simon B
26/09/2026

						A huge thank you to the entire Phone Homes team!I was told from the beginning that the team worked together like a well-oiled machine, and they absolutely did not disappoint.A special thank you to Matt, Hayley and Pamela, and a particularly big thank you to Mia for everything she did to help get this across the line. I’d also like to thank Taylor, who will be managing my property going forward, and I’m looking forward to working with her and building a long-term relationship with the team.Despite the very short timeframe, the whole process was handled professionally, efficiently and with great communication. The property that was sourced for me was better than I expected, which was a fantastic result.Thanks to everyone at Phone Homes who played a part. It really was a team effort, and I’m exceptionally happy with what we achieved together.Thanks again, Phone Homes. I’m looking forward to the journey ahead!
					
Asha Thanki
22/09/2026
				Thank you so much to Phone homes. The service and communication was exceptional and concise. They made the whole process easy and guided us through each stage. Definitely recommend and will definitely come back to you.
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Asha Thanki
22/09/2026

						Thank you so much to Phone homes. The service and communication was exceptional and concise. They made the whole process easy and guided us through each stage. Definitely recommend and will definitely come back to you.
					

Meredith Stratford
17/09/2026
				Working with the Phone Homes team has been an absolute game-changer for us. They made a dream come true that we honestly never thought was possible: owning an investment property using our superannuation.As total novices in the investment property world, the entire process initially felt overwhelming, but the team guided us seamlessly every step of the way. What truly sets Phone Homes apart is how much they genuinely care about their clients. They took the time to explain everything clearly, answered every question with patience, and supported us from start to finish.Thanks to their expertise, dedication, and guidance, we’ve successfully invested our super in a way that lets us look forward to a bright, secure retirement. If you are looking for a team that delivers incredible results with real heart, look no further than Phone Homes.Meredith and Troy Stratford
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Meredith Stratford
17/09/2026

						Working with the Phone Homes team has been an absolute game-changer for us. They made a dream come true that we honestly never thought was possible: owning an investment property using our superannuation.As total novices in the investment property world, the entire process initially felt overwhelming, but the team guided us seamlessly every step of the way. What truly sets Phone Homes apart is how much they genuinely care about their clients. They took the time to explain everything clearly, answered every question with patience, and supported us from start to finish.Thanks to their expertise, dedication, and guidance, we’ve successfully invested our super in a way that lets us look forward to a bright, secure retirement. If you are looking for a team that delivers incredible results with real heart, look no further than Phone Homes.Meredith and Troy Stratford
					
Simone Mcinnes
08/09/2026
				We had such an amazing experience working with the team at Phone Homes to secure our investment property. They truly took the complexity out of the entire process, making it seamless and stress-free from start to finish. We cannot thank the team enough for their exceptional support and we are absolutely loving the celebratory hamper.
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Simone Mcinnes
08/09/2026

						We had such an amazing experience working with the team at Phone Homes to secure our investment property. They truly took the complexity out of the entire process, making it seamless and stress-free from start to finish. We cannot thank the team enough for their exceptional support and we are absolutely loving the celebratory hamper.
					
Shan Jay
07/09/2026
				We had a great experience with Phone Homes. They were incredibly helpful in getting us into the property market as quickly as possible and made the whole process so smooth and stress free.With the deadline changing due to new Government directions, it was a lot of pressure. But the team responded quickly, kept us informed and worked hard to get everything completed within the required timeframe.We really appreciated their prompt communication, professionalism and attention to detail. Thank you to the whole Phone Homes team for making the process so quick and easy. We highly recommend their service!Thank you for the lovely hamper as well. Very thoughtful!
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Shan Jay
07/09/2026

						We had a great experience with Phone Homes. They were incredibly helpful in getting us into the property market as quickly as possible and made the whole process so smooth and stress free.With the deadline changing due to new Government directions, it was a lot of pressure. But the team responded quickly, kept us informed and worked hard to get everything completed within the required timeframe.We really appreciated their prompt communication, professionalism and attention to detail. Thank you to the whole Phone Homes team for making the process so quick and easy. We highly recommend their service!Thank you for the lovely hamper as well. Very thoughtful!
					

theo thomson
07/09/2026
				I was very hesitant at first but phone homes eased me out a bit along the way the paper work was quite overwhelming at first there was a lot to do but the feeling was I was doing the right thing by getting my first investment home and it feels great like I’m in control phone homes has made this journey for me with ease really a great shout out to phone homes you guys are great after all I did give them a hard time but they kept on assuring me that I was doing the right thing and I’m grateful that this has happened wow it feels amazing would recommend this to anyone wanting to get into the property market.Thank you so much for the hamper it was great guys.
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theo thomson
07/09/2026

						I was very hesitant at first but phone homes eased me out a bit along the way the paper work was quite overwhelming at first there was a lot to do but the feeling was I was doing the right thing by getting my first investment home and it feels great like I’m in control phone homes has made this journey for me with ease really a great shout out to phone homes you guys are great after all I did give them a hard time but they kept on assuring me that I was doing the right thing and I’m grateful that this has happened wow it feels amazing would recommend this to anyone wanting to get into the property market.Thank you so much for the hamper it was great guys.
					
Dean Pakleppa
03/09/2026
				Every detail was looked after by their professional team. Very easy to deal with and helped all the way to the end.
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Dean Pakleppa
03/09/2026

						Every detail was looked after by their professional team. Very easy to deal with and helped all the way to the end.
					
Jaki Huinck
31/08/2026
				We cannot recommend Phone Homes highly enough. From the very beginning, the whole team have been absolutely amazing in helping Steve and I get our SMSF up and running and purchase our first investment property.We were working with a very tight timeframe and honestly didn’t think everything would come together before the cut-off, but they worked incredibly hard behind the scenes to make it happen. They kept us informed, answered our many questions and guided us through a process that was completely new to us.We have now settled on a beautiful investment home and couldn’t be happier. It is such an exciting feeling knowing that we have taken this step towards building our future and retirement, and Phone Homes played a huge part in making that happen.A massive thank you to everyone involved in getting us across the finish line. We genuinely appreciate all the time, effort and support you gave us.We would absolutely recommend Phone Homes to anyone considering property investment or an SMSF.Steve & Jaki Huinck
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Jaki Huinck
31/08/2026

						We cannot recommend Phone Homes highly enough. From the very beginning, the whole team have been absolutely amazing in helping Steve and I get our SMSF up and running and purchase our first investment property.We were working with a very tight timeframe and honestly didn’t think everything would come together before the cut-off, but they worked incredibly hard behind the scenes to make it happen. They kept us informed, answered our many questions and guided us through a process that was completely new to us.We have now settled on a beautiful investment home and couldn’t be happier. It is such an exciting feeling knowing that we have taken this step towards building our future and retirement, and Phone Homes played a huge part in making that happen.A massive thank you to everyone involved in getting us across the finish line. We genuinely appreciate all the time, effort and support you gave us.We would absolutely recommend Phone Homes to anyone considering property investment or an SMSF.Steve & Jaki Huinck
					

Sallie Moore-Wood
30/08/2026
				Phone Homes found us, engaged with us, and supplied us with a host of experts who in an amazingly short period of time helped us set up a Self Managed Super Fund and purchase a positively geared investment property. They provided step by step instructions and kept us on track during the entire process, We can’t thank the team at Phone Homes enough. Our financial position at retirement will be hands down better than it would have been without their guidance and understanding. We couldn’t be happier to be clients, and would encourage anyone with even the slightest interest to check them out..
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Sallie Moore-Wood
30/08/2026

						Phone Homes found us, engaged with us, and supplied us with a host of experts who in an amazingly short period of time helped us set up a Self Managed Super Fund and purchase a positively geared investment property. They provided step by step instructions and kept us on track during the entire process, We can’t thank the team at Phone Homes enough. Our financial position at retirement will be hands down better than it would have been without their guidance and understanding. We couldn’t be happier to be clients, and would encourage anyone with even the slightest interest to check them out..
					
Liam Freeman
18/08/2026
				We would love to thank the whole team at Phone Homes for their work on our first SMSF investment property. You made made the entire process stress free. Your work and support through this process was amazing and second to none. So once again we would like to thank you all so much. Liam & Fiona 😀
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Liam Freeman
18/08/2026

						We would love to thank the whole team at Phone Homes for their work on our first SMSF investment property. You made made the entire process stress free. Your work and support through this process was amazing and second to none. So once again we would like to thank you all so much. Liam & Fiona 😀
					
Justin T
17/08/2026
				Thank you phone homes for your assistance in the purchase of my investment property. Made the process simple.
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Justin T
17/08/2026

						Thank you phone homes for your assistance in the purchase of my investment property. Made the process simple.
					

Jessica Denholm
30/06/2026
				Ben and the team were fantastic in providing start to finish guidance in purchasing our investment property. They were very patient with our delayed responses, and metaphorically held our hands throughout the process.
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Jessica Denholm
30/06/2026

						Ben and the team were fantastic in providing start to finish guidance in purchasing our investment property. They were very patient with our delayed responses, and metaphorically held our hands throughout the process.
					
Lisa Kain
30/06/2026
				We have had a great experience with Phone Homes. Thank you Phone Homes we were able to buy our first investment property. I long time dream of ours. They organised everything and assisted step by step.
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Lisa Kain
30/06/2026

						We have had a great experience with Phone Homes. Thank you Phone Homes we were able to buy our first investment property. I long time dream of ours. They organised everything and assisted step by step.
					
Roland Calvert
30/06/2026
				Phone Homes have made setting up a SMSF an absolute amazing experience for us everything was just easy and simpleanything we didn’t understand was explained to us in really simple terms and buying an investment property was just as easy the did all hard work for us and just made the whole experience amazing and easy.We would like to thank all of the Phone Home Staff their wonderful supportThank you.Roland and Linda Calvert.
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Roland Calvert
30/06/2026

						Phone Homes have made setting up a SMSF an absolute amazing experience for us everything was just easy and simpleanything we didn’t understand was explained to us in really simple terms and buying an investment property was just as easy the did all hard work for us and just made the whole experience amazing and easy.We would like to thank all of the Phone Home Staff their wonderful supportThank you.Roland and Linda Calvert.
					

Andrea Dunkin
29/06/2026
				I was skeptical at first when I was contacted by Phone Homes, but I am so glad I decided to do business with them. Ben and the entire Phone Homes team were amazing. Despite some tricky issues along the way (which were out of their control), they stayed calm, professional, and incredibly supportive throughout the entire process, and they successfully secured my SMSF purchase. Their persistence, clear communication, and willingness to step in when things became complicated really stood out and made a real difference. I am so happy with my purchase. Once again, thank you team!I’m genuinely grateful for everything Phone Homes did, and I really appreciate the thoughtful hamper as well. Dealing with Phone Homes has been a fantastic experience, and I would highly recommend Ben and the Phone Homes team to anyone looking for an outstanding, reliable and supportive investment property service.
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Andrea Dunkin
29/06/2026

						I was skeptical at first when I was contacted by Phone Homes, but I am so glad I decided to do business with them. Ben and the entire Phone Homes team were amazing. Despite some tricky issues along the way (which were out of their control), they stayed calm, professional, and incredibly supportive throughout the entire process, and they successfully secured my SMSF purchase. Their persistence, clear communication, and willingness to step in when things became complicated really stood out and made a real difference. I am so happy with my purchase. Once again, thank you team!I’m genuinely grateful for everything Phone Homes did, and I really appreciate the thoughtful hamper as well. Dealing with Phone Homes has been a fantastic experience, and I would highly recommend Ben and the Phone Homes team to anyone looking for an outstanding, reliable and supportive investment property service.
					
Alex Charasse
29/06/2026
				We had an amazing experience with Home Phone. They helped us understand our SMSF options and supported us through the entire buying process. Friendly, patient, and genuinely invested in helping us succeed. Couldn’t be happier — five stars!
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Alex Charasse
29/06/2026

						We had an amazing experience with Home Phone. They helped us understand our SMSF options and supported us through the entire buying process. Friendly, patient, and genuinely invested in helping us succeed. Couldn’t be happier — five stars!
					
Sharon Jones
29/06/2026
				Fantastic service from Phonehomes! Professional, great communication, and excellent quality throughout the process. They helped us with our second investment property and made everything easy and stress-free. Highly recommend!
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Sharon Jones
29/06/2026

						Fantastic service from Phonehomes! Professional, great communication, and excellent quality throughout the process. They helped us with our second investment property and made everything easy and stress-free. Highly recommend!
					