About Phone Homes

The team are very professional and great to deal with. We have had a previous investment bad experience with another company but phone homes made us so assured and relaxed that it made the process so much trusting and exciting for us. Would definetly recommend them

I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.

We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.

Initially we, my wife and I, were hesitant to make a commitment with Phone Homes. They promised the world and we just didn’t believe that it could be as easy as Team outlined. We did some research, talked to various people and came to the conclusion that we would take an educated risk and jumped on board with Phone Homes. We both felt exited but nervous as we had never made an investment like this before. Pleasingly, the process was as easy as the Team promised and there was really no risk – just reward. Thank you Phone Homes our future financial position is much stronger.

The team at Phone Homes has been amazingly helpful in guiding us on our first personal investment property purchase, by finding us a great property, organising a well structured finance solution and assisting us in our cashflow management through the procurement and build phases. The outcome will be a great step in setting up our family financial security.

I found Phonehomes to extremely professional and knew their product back to front. The best part about my whole experience is that it was done over the phone & hassle free. Thanks so much to the team for their work. I’m so happy.

Geez, What a team to take on your financial future.We are 52-56. We commenced our journey with Phone Homes approximately 12 months ago. We have worked for over 35 years together with still owing a mortgage and wondering how we are going to progress into retirement. We have always wanted to get into the property market, but put our kids first. Since Ben and his amazing team have come on board, within 12 months, we are looking into buying our 3rd investment property. At first you are apprehensive with your first property, however you get to know the professionalism and knowledge that this team have in purchasing property, it’s a ‘no brainer’. We are looking at purchasing our third property and a closer date to a secure retirement. We don’t need to do anything further as we make money whilst we sleep and not work. BOTTOM LINE – the properties Jackson has purchased within the past 12 months have appreciated greatly. We are so stoked. Thank you to Ben and the team, you’re amazing!

I have never met a more deserving group of people to receive a high praise of accomplishment. From the start to the end of the processes of purchasing an investment property they have made it very painless and run smoothly. I would like to say a huge thank you to all the Team and especially to Ben and Amelia and Pamela for everything you have done for both myself and John

We cannot recommend Phone Homes highly enough!! In April 2023 we officially became landlords with our first investment property through Phone Homes and in December 2023 we acquired our second investment property through the team. If you had asked us 3 years ago there is no way we would have ever thought we could buy an investment property, let alone two! The team at Phone Homes have the knowledge and expertise to help people through the process of buying property and they have the heart and kindness to share the joy of success. With that, our financial future is looking so much brighter. With much gratitude, Annabel & Thomas

These guys contacted us 5 years ago. We were not in a position to do anything, so we asked them to call back in a few years. They did. We had been considering various investment options, and their timing was impeccable. Always wary about such contacts, we looked at the presentation. What was shown aligned with our objectives. We decided to take the risk and jump on board. The approval process was great. The Phone Homes team maintained good communication, keeping us informed along each step of the process. Once approved, it was simply a matter of waiting. After a few months we were contacted and informed of a property available in Queensland. We decided to purchase, and that is when things really started moving. The speed and efficiency that everything was organised was incredible. Within 30 days (including 4 public holidays) we were the owners of a new investment property. Kudos to the Phone Home team. Without their assistance we wouldn’t be where we are now.

We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.

Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.

Thanks again for finding us our very first investment property. So excited 😊 We feel extremely lucky to have found Phonehomes. Everyone has been so helpful, warm and easygoing. It’s made a huge impact on our life to the point we don’t have to stress about our finances anymore.

Ben was friendly and easy to chat to and happy to spent several hours explaining the process and how it would work for our specific circumstances. I would recommend a conversation with him at the very least.

Just wanted to say a BIG thank you to PhoneHomes in securing our very fist Investment Property! A few years again PhoneHomes contacted us but unfortunately we were not in a position to even look at investing in fact things were not not looking promising. As promised PhoneHomes contacted us again, gave us a thorough presentation and as they say the rest is history!!! We would be lying if we said we weren’t a little hesitant but we aren’t shy in taking risks so we pursued our journey with PhoneHomes. We are so glad we did, in a very short time we found ourself with an investment property (which we never thought would be possible) and to make it even better the process was so smooth and as promised everything was well researched and everything just fell into place. Thank you to Ben who persisted and was patient with us in the beginning, to Jackson who had to navigate some unexpected hurdles during COVID, Amelia for always keeping us updated and of course Pamela who has been so amazing in making the finance side of things less stressful. Can’t wait to do it all again!!

Loved the service & knowledge that the team provided me. Really made for an easy process, if I could give more than 5 stars I would!

I’m going to sleep much better tonight…. Ben is just the best listener, and today he has gone above and beyond to help us. If you get an opportunity to speak with Ben, take it. You will not regret it…

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

Easy to deal with. Excellent communication. Thank you.

It has been a Journey of ups and downs due to Covid but Phone Homes has been there with us. I look forward to grabbing coffee in the near future, meeting, chatting and thanking the hard working crew at Phone Homes👍

Our experience with phone homes has been nothing short of brilliant. We never though it would be possible to do what we did with out their help and guidance. They have been very helpful, friendly and supportive through the whole process. We couldn’t be happier.