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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Bronwyn Kinnear Avatar
Bronwyn Kinnear
06/03/2023
We purchased our first investment property with Phone Homes and were hesitant in the beginning but after the initial consultation it was clear that it was the best way to go to secure our financial future. The advice and assistance the team provided from finding a property, the build, renting it out and maintaining it has been excellent. They have truly exceeded expectations and we can’t wait to build our next investment property. We highly recommend Phone Homes.
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McCulloch Family Avatar
McCulloch Family
06/09/2023
We have had the best experience with Phone Homes that we could ask for! The Team handled everything from start to finish, very professionally, and Ben & Amelia were fantastic! We could not recommend them highly enough (or thank them enough)! We now have our very first rental! Thanks again guys!
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Karolina Kosmicki Avatar
Karolina Kosmicki
06/07/2023
Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.
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Xx_Emmy!_ xX Avatar
Xx_Emmy!_ xX
06/05/2023
Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Darren Powell Avatar
Darren Powell
06/03/2023
We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.
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Julie Bellingham Avatar
Julie Bellingham
06/03/2023
Easy to deal with. Excellent communication. Thank you.
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Joana Martins Avatar
Joana Martins
06/12/2023
In my first review, a year ago I finished off by saying, it was the first of many (investment properties). Well here we are again, just settled on Investment Property #2 with Phones Homes!! All within 2.5 years! What an incredible journey! I can’t thank you all enough for your guidance, assistance, and support throughout this process! You make everything look and sound so easy! Thank you Ben, Jackson, Amelia and the whole team at Phone Homes. Looking forward to working with you again and making another dream come true!
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Tracey Avatar
Tracey
06/11/2023
Phone Homes are ‘next level’. You get a call from Ben who ‘runs the show’ and at first you become apprehensive, until he explains the process. We have worked hard for 30+ years, ready to retire in the next 10-15 years, wondering how we will do this. Ben and his team ‘click in’ and within a year we have purchased 2 properties. Within 8 months we are already in front, making a profit. Our second property we brought for $712K and settles today, has been estimated at $775K with a great rental return.HUGE THANKS TO JACKSON. Seriously, this has taken a fair bit of worry out of our lives as we move towards retirement. THANK YOU PHONE HOMES – GOLD!!!
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Annabel Budge Avatar
Annabel Budge
06/07/2023
We first had contact with Phone Homes in February 2021 and whilst we were nervous about embarking upon any kind property investment, Ben, Amelia and Jackson made it all seem possible for us, so we jumped in! Everything was going really well until Covid and all the impacts on the construction industry delayed the build. What would normally have taken around a year took nearly two (no one could have anticipated the impact of Covid) The communication and support from Phone Homes throughout that time was beyond what we could have imagined. We are now officially “landlords” and we never would have imagined that if it were not for the professional guidance and support of the Phone Homes team. Thank you so much! Thomas and Annabel
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Socilux Group Avatar
Socilux Group
06/03/2020
Big thank you to Ben & the whole team at Phone Homes for helping me re-structure a professional goal setting plan to maximise the returns on my property. The team were extremely knowledgeable and diligent when it came to Tax efficiencies and profit maximisation. Very easy to work with, I have and will continue to recommend Phone Homes to anybody I know looking to create a retirement plan and build wealth through property. Thanks again!
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Daniel Cheetham Avatar
Daniel Cheetham
06/06/2023
We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.
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Iman Bahrani Avatar
Iman Bahrani
06/03/2020
Amazing team who will go the extra mile for you. Thanks for all the hard work and support Ben, Jackson and the Phone Homes team.
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Paul Corben Avatar
Paul Corben
06/03/2022
Initially we, my wife and I, were hesitant to make a commitment with Phone Homes. They promised the world and we just didn’t believe that it could be as easy as Team outlined. We did some research, talked to various people and came to the conclusion that we would take an educated risk and jumped on board with Phone Homes. We both felt exited but nervous as we had never made an investment like this before. Pleasingly, the process was as easy as the Team promised and there was really no risk – just reward. Thank you Phone Homes our future financial position is much stronger.
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Christopher McBurney Avatar
Christopher McBurney
06/03/2021
Great team effort to get me into an investment property, unlocking the equity in my place, finding the right finance package for my income, finding a good growth and return location and best of all ensuring it’s positively geared to allow a passive income now as well as into my retirement. Can’t wait to work with you again in a couple of years to grow my portfolio
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Gaetano Cassaniti Avatar
Gaetano Cassaniti
06/09/2023
We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.
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daniel fritch Avatar
daniel fritch
06/03/2023
I have just purchased my first investment property with Phone Homes. Ben, Amelia, Jackson and Pamela are a great team and I know there are others backing them up. The experience was really good and there may be cheaper ways of doing this, but the help they provide from finding a property all the way to renting it out has been excellent. I was skeptical at first because I had never met Ben and his team and thought it could be a scam. They put me at ease and responded in a timely fashion. This is definitely not a scam. They have truly exceeded expectations.
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Alison Moore Avatar
Alison Moore
06/03/2023
After the initial phone call and zoom meeting with Phone homes we were quite happy with how the process sounded. Ours was quite a ride as we were refinancing and selling our home throughout the process but Pamela made the experience very easy and with Ben, Jackson and Amelia always on hand to answer any questions, the entire process was so easy! We are so happy we took the phone call that day, Phone Homes has changed our lives and we are ever so grateful!
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Martin Milan Avatar
Martin Milan
06/03/2023
These guys contacted us 5 years ago. We were not in a position to do anything, so we asked them to call back in a few years. They did. We had been considering various investment options, and their timing was impeccable. Always wary about such contacts, we looked at the presentation. What was shown aligned with our objectives. We decided to take the risk and jump on board. The approval process was great. The Phone Homes team maintained good communication, keeping us informed along each step of the process. Once approved, it was simply a matter of waiting. After a few months we were contacted and informed of a property available in Queensland. We decided to purchase, and that is when things really started moving. The speed and efficiency that everything was organised was incredible. Within 30 days (including 4 public holidays) we were the owners of a new investment property. Kudos to the Phone Home team. Without their assistance we wouldn’t be where we are now.
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Dan Crawford Avatar
Dan Crawford
06/03/2018
Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property
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Teresa Azzopardi Avatar
Teresa Azzopardi
06/11/2023
The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.
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