About Phone Homes

After wanting to purchase an investment property for a long time it was timely that a team member from Phone Homes followed up a previous call with my husband . I agreed to an appointment with Ben even though I was quite skeptical saying “what have you got us into” ! After seeing & listening to Ben’s presentation, I started to feel more comfortable as we found him to be both professional and extremely knowledgeable and we felt we could trust him and his team to help us achieve what we hadn’t been able to . Once the process was underway , there was a bit of work involved on our part but the team were great at answering all of our questions and helping us through the tricky parts .Once Pamela had our finance all submitted and approved , things got moving with Jackson. He too was professional and a pleasure to deal with ,finding us a little gem close to Brisbane .We couldn’t be happier with our positively geared investment property and to have received our first deposit into our bank account. Thanks Heaps Ben , Jackson , Amelia , Pamela & all the Team Much appreciated Chris & Jenelle

Thank you Ben, Jackson, Amelia and team for your assistance in purchasing our first investment property! It was a daunting processing being a Self managed super purchase but you and your team made it easy and painless! Thank you again for all your help and support!

Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol

I work away a lot and the thought of owning an investment property and finding someone reputable to manage it, seemed way too difficult and time consuming. I didn’t have the patience or ambition to contemplate a second property. That was before I discovered PhoneHomes. These guys do all the hard work, so that you don’t have to. And I mean everything. I barely had to lift a finger. From finding the right property, and finding the right tenants. And the bonus is, it’s all positive geared. Which means that you get more money in your pocket. I’m certainly looking forward to my second investment property, with the help of these guys.

Geez, What a team to take on your financial future.We are 52-56. We commenced our journey with Phone Homes approximately 12 months ago. We have worked for over 35 years together with still owing a mortgage and wondering how we are going to progress into retirement. We have always wanted to get into the property market, but put our kids first. Since Ben and his amazing team have come on board, within 12 months, we are looking into buying our 3rd investment property. At first you are apprehensive with your first property, however you get to know the professionalism and knowledge that this team have in purchasing property, it’s a ‘no brainer’. We are looking at purchasing our third property and a closer date to a secure retirement. We don’t need to do anything further as we make money whilst we sleep and not work. BOTTOM LINE – the properties Jackson has purchased within the past 12 months have appreciated greatly. We are so stoked. Thank you to Ben and the team, you’re amazing!

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.

Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.

Phone homes are a great team they are Ben,Jackson and Amelia also Pamela. They used the equity from my super fund to purchase property, Everything was handled by them. Even though it was a stressful process with settlement at the end of December, they sorted everything and re a-sured me though out the process making themselves available seemed like anytime. Now all I have to sit back well my investment grows as an SMSF. If you are looking to investment in a an additional property Phone homes will work there hardest to find the right solution for you well making it seem easy.

We have just purchased our first investment property with Phone Homes and couldn’t be happier. From the first consultation we could see this was the best way for us to start our property portfolio. They have truly exceeded expectations and we can’t wait to add to our investment portfolio. Couldn’t recommend Phone Homes more highly.

My wife and I are incredibly happy, having received our first rental payment in the bank. We can already see how our own home loan will benefit from our new positively geared investment. We had little understanding of how to go about investing in property, and while there was a lot of information out there, having Ben, Jackson and the PhoneHomes team take us through it step by step was wonderful. They lined up all the right people to speak to and worked with all the parties required (finance, conveyancing, property managers etc) to ensure a smooth route to a complete turn-key package solution. The vital part of this process was their eligibility checks and initial verification that our budget could support the process… and despite a couple of tight months, the numbers held up and we are now seeing the benefits. The team is knowledgeable, experienced, professional, and most importantly, friendly and easy to work with.

Very helpful team from start to finish. Thank you for all the help and support along the way. Ben was especially efficient in the way he dealt with every step of the process. Highly recommended team and property investment service! 🙂

An absolute pleasure to have a professional, forward thinking team working with you, to secure your future. Ben, Jackson and Amelia take great care, pride and passion in their clients needs and go well beyond to deliver quality property estate services, I would highly recommend Phone Homes.

The team are very professional and great to deal with. We have had a previous investment bad experience with another company but phone homes made us so assured and relaxed that it made the process so much trusting and exciting for us. Would definetly recommend them

Ben, Amelia, Pam and Taylor were amazing from start to finish. It was very easy however a different buying experience. I can’t thank you all enough and we look forward to our next one. Thanks for everything, the house is spot on and the return on investment is awesome. Regards Adam and Karina.

I brought an investment property whilst I was overseas all over the phone! Helped me purchase high yielding property over 6% rental yield which i was extremely happy with. Great service specially with the time differences. Would call me early mornings and if needed late at night. Huge thankyou to the team, was a very simple process and I have bought many investment properties before. Look forward to buying another investment property in Queensland with you guys as soon as possible. Appreciate PH!!!!

Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).

We’ve been wanting to purchase an investment property for some time before a member from Phone homes called one day out of the blue. We were asked to listen to a Presentation with Ben to give us an insight into how Phone Homes can help us to achieve one our biggest goals in life, to finally own our own investment property and give us the financial security we were after. Once the process began, the team from Phone Homes made the whole process look easy. From our first appointment with Amelia gathering all our financial and other relevant information, to having Pamela put us in a better financial position ready for the investment property. It wasn’t long before we finally got the call from Jackson that a suitable and very promising property had been found for us in SA. 12mths on and we’ve now finally secured our property, not to mention the efforts Ben went to make this all happen. I couldn’t begin to think what he had to do to secure the price we were given 12mths prior and to get all of this over the line. What made it even better is the value of the property has already increased before the build has begun. We can’t thank the team at Phone Homes enough for what they have done for us. Investment Properties can usually take a lot of your time up, not to mention the amount of paperwork you would have to do yourself. Phone Home takes care of all of this and makes the whole process smooth and easy. If you ever needed to talk or discuss anything with any team member, they are only a call, text or email away and respond as soon as they can. We can’t recommend Phone Homes highly enough to anyone looking to get into the Property Investment market. Do yourself a favour and speak with Phone Homes to secure a positively geared investment property, giving you security for the future, extra income and a better financial position. Thanks again Ben, Amelia, Jackson and Pamela and we look forward to working with you again to secure our 2nd investment property soon. Haydn and Bec

Great service throughout, with my investment property rented within days of completion. Very happy with the experience.

The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.

Loved the service & knowledge that the team provided me. Really made for an easy process, if I could give more than 5 stars I would!