About Phone Homes

We cannot recommend Phone Homes highly enough!! In April 2023 we officially became landlords with our first investment property through Phone Homes and in December 2023 we acquired our second investment property through the team. If you had asked us 3 years ago there is no way we would have ever thought we could buy an investment property, let alone two! The team at Phone Homes have the knowledge and expertise to help people through the process of buying property and they have the heart and kindness to share the joy of success. With that, our financial future is looking so much brighter. With much gratitude, Annabel & Thomas

Phone Homes first contacted us regarding property investment and though it was something that we had talked about doing we just thought it was all too hard. But after meeting with Ben and after hearing what he had to say we decided we wanted to know more. We signed up and a property was found for us pretty much straight away things were moving quickly but COVID had other ideas with building delays along the way. But we finally got there we have a brand new house ready to rent. The team at Phone Homes were amazing from start to finish Ben, Amelia and Pamela together they made everything fall into place and helped us achieve what we always talked about to help us in our retirement. Great work highly recommend.

A wonderful experience! The guidance and support from the team at Phone Homes was amazing and they made the entire process a positive, stress free experience. I would highly recommend Phone Homes.

What an amazing team. The Phone Homes team (Ben, Jackson & Amelia) are incredible. They are so helpful and kept me informed the whole way through. I have now used Phone Home twice and will continue to do so. They really know their stuff. If you are considering engaging the Phone Homes team, my advice is to go for it as you won’t regret it. Thank you for helping me first build a house and now buy another one 3 years later. You are all the best.

Thank you to Phone Homes especially Ben, Jackson and Amelia for helping us with the purchase of our first investment property. Like others we were a bit apprehensive at first as it was all done over the phone and via zoom. The process took longer than we thought due to the pandemic, shortage of building material, contractors and inclement weather but they kept us up to date every step of the way. Without getting a call from Phone Homes we probably wouldn’t of taken that step into buying an investment property. Highly recommend Phone Homes. Lauren and Richard

We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.

I found Phonehomes to extremely professional and knew their product back to front. The best part about my whole experience is that it was done over the phone & hassle free. Thanks so much to the team for their work. I’m so happy.

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

We are moments away from owning our very first investment property… a huge thank you to Ben, Amelia and Jackson from Phone Homes who have done a wonderful job in securing this property for us in sunny QLD! Mark took a drive past when visiting his mum a few weeks ago and said it looks fabulous! The service from the crew at Phone Homes has been amazing, keeping us updated with progress and dealing with the big things construction throws at you 😊 Totally recommend Phone Homes and hope to utilise their assistance with the next one 🥂🍾

Our experience with phone homes has been made so easy with the exceptional service and great advice by the professional and down to earth team. We would highly recommend the team if you would like an investment property. Cheers Thanks for all your help 👍👍😀

Great customer service, would highly recommend anyone wanting to purchase an investment property to use Phone Homes.

The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.

Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).

It has been a Journey of ups and downs due to Covid but Phone Homes has been there with us. I look forward to grabbing coffee in the near future, meeting, chatting and thanking the hard working crew at Phone Homes👍

I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.

Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol

What a great team made the whole process easy from start to finish. Kudos to Ben, not only did he educate me on how the process works he eliminated all the stress and confusion I had. Recommend Ben and the rest of the team at Phone Homes to all my family and friends!

I have never met a more deserving group of people to receive a high praise of accomplishment. From the start to the end of the processes of purchasing an investment property they have made it very painless and run smoothly. I would like to say a huge thank you to all the Team and especially to Ben and Amelia and Pamela for everything you have done for both myself and John

We have had the best experience with Phone Homes that we could ask for! The Team handled everything from start to finish, very professionally, and Ben & Amelia were fantastic! We could not recommend them highly enough (or thank them enough)! We now have our very first rental! Thanks again guys!

Amazing experience and such high quality service from start the finish. Thank you so much to Ben and the team for your professionalism and hard work and not to mention the support through our journey If you are trying to get into the property market I would highly recommend phone homes.

We’ve been wanting to purchase an investment property for some time before a member from Phone homes called one day out of the blue. We were asked to listen to a Presentation with Ben to give us an insight into how Phone Homes can help us to achieve one our biggest goals in life, to finally own our own investment property and give us the financial security we were after. Once the process began, the team from Phone Homes made the whole process look easy. From our first appointment with Amelia gathering all our financial and other relevant information, to having Pamela put us in a better financial position ready for the investment property. It wasn’t long before we finally got the call from Jackson that a suitable and very promising property had been found for us in SA. 12mths on and we’ve now finally secured our property, not to mention the efforts Ben went to make this all happen. I couldn’t begin to think what he had to do to secure the price we were given 12mths prior and to get all of this over the line. What made it even better is the value of the property has already increased before the build has begun. We can’t thank the team at Phone Homes enough for what they have done for us. Investment Properties can usually take a lot of your time up, not to mention the amount of paperwork you would have to do yourself. Phone Home takes care of all of this and makes the whole process smooth and easy. If you ever needed to talk or discuss anything with any team member, they are only a call, text or email away and respond as soon as they can. We can’t recommend Phone Homes highly enough to anyone looking to get into the Property Investment market. Do yourself a favour and speak with Phone Homes to secure a positively geared investment property, giving you security for the future, extra income and a better financial position. Thanks again Ben, Amelia, Jackson and Pamela and we look forward to working with you again to secure our 2nd investment property soon. Haydn and Bec