About Phone Homes

I’m going to sleep much better tonight…. Ben is just the best listener, and today he has gone above and beyond to help us. If you get an opportunity to speak with Ben, take it. You will not regret it…

Amazing team to deal with, knowledgable, professional and highly recommended.

Just wanted to say a BIG thank you to PhoneHomes in securing our very fist Investment Property! A few years again PhoneHomes contacted us but unfortunately we were not in a position to even look at investing in fact things were not not looking promising. As promised PhoneHomes contacted us again, gave us a thorough presentation and as they say the rest is history!!! We would be lying if we said we weren’t a little hesitant but we aren’t shy in taking risks so we pursued our journey with PhoneHomes. We are so glad we did, in a very short time we found ourself with an investment property (which we never thought would be possible) and to make it even better the process was so smooth and as promised everything was well researched and everything just fell into place. Thank you to Ben who persisted and was patient with us in the beginning, to Jackson who had to navigate some unexpected hurdles during COVID, Amelia for always keeping us updated and of course Pamela who has been so amazing in making the finance side of things less stressful. Can’t wait to do it all again!!

Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.

The team are very professional and great to deal with. We have had a previous investment bad experience with another company but phone homes made us so assured and relaxed that it made the process so much trusting and exciting for us. Would definetly recommend them

Great service throughout, with my investment property rented within days of completion. Very happy with the experience.

We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.

We just purchased our first investment property with Phonehomes. It has been a whirlwind ride! It had gone from an initial phonecall to settlement in less than two months. Ben, Pamela, Amelia and Jackson were able to answer all of our questions and put our nerves at ease throughout the the process.Everything happened so quickly. Thanks again guys and look forward to continuing to work with you.

Our experience with phone homes has been nothing short of brilliant. We never though it would be possible to do what we did with out their help and guidance. They have been very helpful, friendly and supportive through the whole process. We couldn’t be happier.

My wife and I are incredibly happy, having received our first rental payment in the bank. We can already see how our own home loan will benefit from our new positively geared investment. We had little understanding of how to go about investing in property, and while there was a lot of information out there, having Ben, Jackson and the PhoneHomes team take us through it step by step was wonderful. They lined up all the right people to speak to and worked with all the parties required (finance, conveyancing, property managers etc) to ensure a smooth route to a complete turn-key package solution. The vital part of this process was their eligibility checks and initial verification that our budget could support the process… and despite a couple of tight months, the numbers held up and we are now seeing the benefits. The team is knowledgeable, experienced, professional, and most importantly, friendly and easy to work with.

Made contact with phone homes to look at my options, not only were they very efficient and professional/experienced before we discussed property’s they were already trying to ad value and service by instantly getting me a better rate on my current property. Within 30min conversation they were able to reduce my interest rate by over 2% which will save me thousands in the coming years and put togeather a strategy to purchase my next property. Thank you so very much.

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

Ben, Jackson, Amelia and the team are nothing short of amazing. At first we were a touch apprehensive in purchasing a property over the phone, however let us assure you, if you get the opportunity to travel the journey with Phone Homes, it is an opportunity of a lifetime and I could not recommend the team highly enough. Of course you need to do a bit of groundwork in obtaining documents, however Phone Homes guide you through the whole process of obtaining your own investment property. Ben and his team are a thoroughly professional unit who have vast knowledge of the industry and provide unbelievable support at every step of the way, always responding quickly to any questions or concerns. The only regret we have is not doing this earlier in our lives. Thank you to the Phone Homes team for assisting us in obtaining our first investment property and enhancing our financial security. Darren and Tracey

These guys contacted us 5 years ago. We were not in a position to do anything, so we asked them to call back in a few years. They did. We had been considering various investment options, and their timing was impeccable. Always wary about such contacts, we looked at the presentation. What was shown aligned with our objectives. We decided to take the risk and jump on board. The approval process was great. The Phone Homes team maintained good communication, keeping us informed along each step of the process. Once approved, it was simply a matter of waiting. After a few months we were contacted and informed of a property available in Queensland. We decided to purchase, and that is when things really started moving. The speed and efficiency that everything was organised was incredible. Within 30 days (including 4 public holidays) we were the owners of a new investment property. Kudos to the Phone Home team. Without their assistance we wouldn’t be where we are now.

The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.

Phone homes are a great team they are Ben,Jackson and Amelia also Pamela. They used the equity from my super fund to purchase property, Everything was handled by them. Even though it was a stressful process with settlement at the end of December, they sorted everything and re a-sured me though out the process making themselves available seemed like anytime. Now all I have to sit back well my investment grows as an SMSF. If you are looking to investment in a an additional property Phone homes will work there hardest to find the right solution for you well making it seem easy.

I have just purchased my first investment property with Phone Homes. Ben, Amelia, Jackson and Pamela are a great team and I know there are others backing them up. The experience was really good and there may be cheaper ways of doing this, but the help they provide from finding a property all the way to renting it out has been excellent. I was skeptical at first because I had never met Ben and his team and thought it could be a scam. They put me at ease and responded in a timely fashion. This is definitely not a scam. They have truly exceeded expectations.

We were looking to invest in an established home until we were contacted by Phone Homes. Ben patiently explained the benefits of building a new home as opposed to buying an existing one and we signed up that night! The process has been amazing; the way the team navigated the unexpected COVID-related lockdowns and other COVID- related obstacles to minimise delays is a credit to them all! We encountered severe weather events, building material shortages and delays, limited availability of tradesmen due to many of them chasing government grants for home renovators v building new homes and the list goes on. In spite of all the things that were beyond their control, Ben, Jackson, Amelia and Co. maintained a professional and calm response and steered us through to an awesome outcome! Their industry contacts are invaluable! We engaged their recommended insurance broker, building inspector and property manager who has swiftly secured new tenants and a brand new lease that was signed yesterday and we couldn’t be happier! We are so thrilled and are already talking about doing it all again!! We’re hooked!! Thanks team!! 🙂

Excellent company. Always communicating and explaining every step of the way. Delivers on promises. Organised an excellent investment strategy for me and is earning me money.

Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property

A very professional team with a exceptional skills and knowledge. We got regular updates and check-ins, which made it an absolute pleasure dealing with Ben and his whole team. Such a very positive and pleasant experience from the very beginning, and very much appreciated.