About Phone Homes

What a great team made the whole process easy from start to finish. Kudos to Ben, not only did he educate me on how the process works he eliminated all the stress and confusion I had. Recommend Ben and the rest of the team at Phone Homes to all my family and friends!

I have never met a more deserving group of people to receive a high praise of accomplishment. From the start to the end of the processes of purchasing an investment property they have made it very painless and run smoothly. I would like to say a huge thank you to all the Team and especially to Ben and Amelia and Pamela for everything you have done for both myself and John

Quick but much needed shout out to Phone Homes for their support and help purchasing an investment property. The staff have been amazing, great communicators, trustworthy and professional. I predominantly dealt with Ben and Amelia and cannot say thank-you enough. Really was a simple and easy process because of your knowledge and guidance. You made the process easy

The team at Phone Homes has been amazingly helpful in guiding us on our first personal investment property purchase, by finding us a great property, organising a well structured finance solution and assisting us in our cashflow management through the procurement and build phases. The outcome will be a great step in setting up our family financial security.

We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.

The Team at Phone Homes have been an absolute pleasure to deal with. Excellent customer service, highly recommend to anyone looking at an investment property. A smooth transition the whole way through. Thanks Ben, Jackson, Amelia, Pamela, Stephanie and the whole team.

A very professional team with a exceptional skills and knowledge. We got regular updates and check-ins, which made it an absolute pleasure dealing with Ben and his whole team. Such a very positive and pleasant experience from the very beginning, and very much appreciated.

It has been a Journey of ups and downs due to Covid but Phone Homes has been there with us. I look forward to grabbing coffee in the near future, meeting, chatting and thanking the hard working crew at Phone Homes👍

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

Our experience with phone homes has been nothing short of brilliant. We never though it would be possible to do what we did with out their help and guidance. They have been very helpful, friendly and supportive through the whole process. We couldn’t be happier.

I found Phonehomes to extremely professional and knew their product back to front. The best part about my whole experience is that it was done over the phone & hassle free. Thanks so much to the team for their work. I’m so happy.

Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.

The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.

Great team effort to get me into an investment property, unlocking the equity in my place, finding the right finance package for my income, finding a good growth and return location and best of all ensuring it’s positively geared to allow a passive income now as well as into my retirement. Can’t wait to work with you again in a couple of years to grow my portfolio

What an amazing team. The Phone Homes team (Ben, Jackson & Amelia) are incredible. They are so helpful and kept me informed the whole way through. I have now used Phone Home twice and will continue to do so. They really know their stuff. If you are considering engaging the Phone Homes team, my advice is to go for it as you won’t regret it. Thank you for helping me first build a house and now buy another one 3 years later. You are all the best.

PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊

Initially we, my wife and I, were hesitant to make a commitment with Phone Homes. They promised the world and we just didn’t believe that it could be as easy as Team outlined. We did some research, talked to various people and came to the conclusion that we would take an educated risk and jumped on board with Phone Homes. We both felt exited but nervous as we had never made an investment like this before. Pleasingly, the process was as easy as the Team promised and there was really no risk – just reward. Thank you Phone Homes our future financial position is much stronger.

After one quick chat with the Jackson (and Ben?) I was given advice that has resulted in a yearly saving of $1960 off my mortgage. Both fellas were very well informed and offered sound advice. Highly recommend.

I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.

Massive thank you to Ben and his team for his outstanding service and knowledge. Great customer service is rare these days, and a welcomed surprise. Wouldn’t recommend anyone else; a pleasure to work with.

A couple of years ago Phone Homes contacted us but unfortunately we weren’t in a position to look at investing in an investment property. Phone Homes promised to call back in two years to see whether our position had changed. To our surprise as promised Phone Homes contacted us again and gave us the opportunity to have a full presentation about how they could help us invest in our own future. The team at Phone Homes went out of their way to make the whole process smooth and as stress free as possible. Thanks to the hard work and dedication of the Phone Homes team we now have our first rental property with the hope of more to come in the future. A big thank you to the whole team for all the hard work and effort you put into helping secure our future. If you are looking at purchasing your first investment property we highly recommend talking to the team at Phone Homes to get you started. Thanks, Chris & Sharon.