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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Shane Morgan Avatar
Shane Morgan
06/03/2023
The team at Phone Homes has been amazingly helpful in guiding us on our first personal investment property purchase, by finding us a great property, organising a well structured finance solution and assisting us in our cashflow management through the procurement and build phases. The outcome will be a great step in setting up our family financial security.
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Iman Bahrani Avatar
Iman Bahrani
06/03/2020
Amazing team who will go the extra mile for you. Thanks for all the hard work and support Ben, Jackson and the Phone Homes team.
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Sonja Temelkovski Avatar
Sonja Temelkovski
06/03/2021
Our experience with Phone Homes was highly regarded as Ben Wilkinson and his diligent team streamlined and facilitated the process of fulfilling our investment goals. We were delighted to purchase our investment property with the support, encouragement and expert guidance from the Phone Homes team and we would highly recommend their service.
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Niki Burnet Avatar
Niki Burnet
06/10/2023
Thank you Ben, Jackson, Amelia and team for your assistance in purchasing our first investment property! It was a daunting processing being a Self managed super purchase but you and your team made it easy and painless! Thank you again for all your help and support!
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Alison Moore Avatar
Alison Moore
06/03/2023
After the initial phone call and zoom meeting with Phone homes we were quite happy with how the process sounded. Ours was quite a ride as we were refinancing and selling our home throughout the process but Pamela made the experience very easy and with Ben, Jackson and Amelia always on hand to answer any questions, the entire process was so easy! We are so happy we took the phone call that day, Phone Homes has changed our lives and we are ever so grateful!
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joshua brewster Avatar
joshua brewster
06/03/2020
Just wanted to shout out the Team at phone homes, really nice and efficient, easy to understand process helped me get a property
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Maria Macheda Avatar
Maria Macheda
06/11/2023
Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).
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Troy Flight Avatar
Troy Flight
06/03/2023
Ben and Amelia were absolutely fantastic through the whole process. From the initial contact all the way through the whole process. They not only kept us informed and updated but answered any of our questions or concerns promptly and honestly. We now have not only refinanced our existing home but purchased an investment property. So a big thank you to the whole team. A few special mentions one to Jackson who found a property that ticked all the boxes and was to be honest well beyond what we thought we could get for the money. He again kept us in the loop when finding a property suitable for us. Also a special mention to Pamela who organised the two mortgages. As well as sourcing products that suited us rather than the bank. So again thanks to the whole team. Donna and Troy.
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Paul Corben Avatar
Paul Corben
06/03/2022
Initially we, my wife and I, were hesitant to make a commitment with Phone Homes. They promised the world and we just didn’t believe that it could be as easy as Team outlined. We did some research, talked to various people and came to the conclusion that we would take an educated risk and jumped on board with Phone Homes. We both felt exited but nervous as we had never made an investment like this before. Pleasingly, the process was as easy as the Team promised and there was really no risk – just reward. Thank you Phone Homes our future financial position is much stronger.
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Shirin Digital Avatar
Shirin Digital
06/03/2019
Very helpful team from start to finish. Thank you for all the help and support along the way. Ben was especially efficient in the way he dealt with every step of the process. Highly recommended team and property investment service! 🙂
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Noreaster Travels Avatar
Noreaster Travels
06/03/2023
Ben, Jackson, Amelia and the team are nothing short of amazing. At first we were a touch apprehensive in purchasing a property over the phone, however let us assure you, if you get the opportunity to travel the journey with Phone Homes, it is an opportunity of a lifetime and I could not recommend the team highly enough. Of course you need to do a bit of groundwork in obtaining documents, however Phone Homes guide you through the whole process of obtaining your own investment property. Ben and his team are a thoroughly professional unit who have vast knowledge of the industry and provide unbelievable support at every step of the way, always responding quickly to any questions or concerns. The only regret we have is not doing this earlier in our lives. Thank you to the Phone Homes team for assisting us in obtaining our first investment property and enhancing our financial security. Darren and Tracey
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Byron Barry Avatar
Byron Barry
06/03/2023
Really happy with the process of working with phone homes – the whole team have been amazing in the support to ensure we got a hold of a great property. Having invested in property in the past and having had some bad experiences we were reluctant to get into property again. I’m glad we gave phone homes a chance. The process has been easy from start to finish and the support network is amazing.
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Alison Parker Avatar
Alison Parker
06/09/2023
We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.
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Liz Honey Avatar
Liz Honey
06/03/2023
I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.
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Martin Milan Avatar
Martin Milan
06/03/2023
These guys contacted us 5 years ago. We were not in a position to do anything, so we asked them to call back in a few years. They did. We had been considering various investment options, and their timing was impeccable. Always wary about such contacts, we looked at the presentation. What was shown aligned with our objectives. We decided to take the risk and jump on board. The approval process was great. The Phone Homes team maintained good communication, keeping us informed along each step of the process. Once approved, it was simply a matter of waiting. After a few months we were contacted and informed of a property available in Queensland. We decided to purchase, and that is when things really started moving. The speed and efficiency that everything was organised was incredible. Within 30 days (including 4 public holidays) we were the owners of a new investment property. Kudos to the Phone Home team. Without their assistance we wouldn’t be where we are now.
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Chelle Brown Avatar
Chelle Brown
06/02/2024
Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.
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Danielle Kilpatrick Avatar
Danielle Kilpatrick
06/03/2022
Thanks again for finding us our very first investment property. So excited 😊 We feel extremely lucky to have found Phonehomes. Everyone has been so helpful, warm and easygoing. It’s made a huge impact on our life to the point we don’t have to stress about our finances anymore.
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Cassie Hammond Avatar
Cassie Hammond
06/05/2023
The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.
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Darren Barnett Avatar
Darren Barnett
06/11/2023
Geez, What a team to take on your financial future.We are 52-56. We commenced our journey with Phone Homes approximately 12 months ago. We have worked for over 35 years together with still owing a mortgage and wondering how we are going to progress into retirement. We have always wanted to get into the property market, but put our kids first. Since Ben and his amazing team have come on board, within 12 months, we are looking into buying our 3rd investment property. At first you are apprehensive with your first property, however you get to know the professionalism and knowledge that this team have in purchasing property, it’s a ‘no brainer’. We are looking at purchasing our third property and a closer date to a secure retirement. We don’t need to do anything further as we make money whilst we sleep and not work. BOTTOM LINE – the properties Jackson has purchased within the past 12 months have appreciated greatly. We are so stoked. Thank you to Ben and the team, you’re amazing!
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Daniel Cheetham Avatar
Daniel Cheetham
06/06/2023
We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.
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