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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Carla Janissen Avatar
Carla Janissen
06/03/2022
Amazing experience and such high quality service from start the finish. Thank you so much to Ben and the team for your professionalism and hard work and not to mention the support through our journey If you are trying to get into the property market I would highly recommend phone homes.
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Karolina Kosmicki Avatar
Karolina Kosmicki
06/07/2023
Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.
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Cassie Hammond Avatar
Cassie Hammond
06/05/2023
The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.
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Samira Boyce Avatar
Samira Boyce
06/03/2021
Massive thanks to Ben and the team amila and Jackson dean and rest of the team for outstanding knowledge and service and support . Great customer service , highly recommend to everyone like to purchase property. Lovely, understanding and supportive team all the way , absolutely pleasure work with you all . Thanks again.
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Adam Avatar
Adam
06/03/2023
Ben, Amelia, Pam and Taylor were amazing from start to finish. It was very easy however a different buying experience. I can’t thank you all enough and we look forward to our next one. Thanks for everything, the house is spot on and the return on investment is awesome. Regards Adam and Karina.
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Xx_Emmy!_ xX Avatar
Xx_Emmy!_ xX
06/05/2023
Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Cathy Billitteri Avatar
Cathy Billitteri
06/03/2023
Phone Homes first contacted us regarding property investment and though it was something that we had talked about doing we just thought it was all too hard. But after meeting with Ben and after hearing what he had to say we decided we wanted to know more. We signed up and a property was found for us pretty much straight away things were moving quickly but COVID had other ideas with building delays along the way. But we finally got there we have a brand new house ready to rent. The team at Phone Homes were amazing from start to finish Ben, Amelia and Pamela together they made everything fall into place and helped us achieve what we always talked about to help us in our retirement. Great work highly recommend.
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Richard Manning Avatar
Richard Manning
06/02/2024
Phone homes are a great team they are Ben,Jackson and Amelia also Pamela. They used the equity from my super fund to purchase property, Everything was handled by them. Even though it was a stressful process with settlement at the end of December, they sorted everything and re a-sured me though out the process making themselves available seemed like anytime. Now all I have to sit back well my investment grows as an SMSF. If you are looking to investment in a an additional property Phone homes will work there hardest to find the right solution for you well making it seem easy.
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Joana Martins Avatar
Joana Martins
06/12/2023
In my first review, a year ago I finished off by saying, it was the first of many (investment properties). Well here we are again, just settled on Investment Property #2 with Phones Homes!! All within 2.5 years! What an incredible journey! I can’t thank you all enough for your guidance, assistance, and support throughout this process! You make everything look and sound so easy! Thank you Ben, Jackson, Amelia and the whole team at Phone Homes. Looking forward to working with you again and making another dream come true!
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Darren Powell Avatar
Darren Powell
06/03/2023
We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.
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Peter Gilbert Avatar
Peter Gilbert
06/03/2023
The team are very professional and great to deal with. We have had a previous investment bad experience with another company but phone homes made us so assured and relaxed that it made the process so much trusting and exciting for us. Would definetly recommend them
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Gina Butera Avatar
Gina Butera
06/03/2023
To the Phone homes team, Thank you so much. We are so very excited and not to mention so grateful to you all. A year ago we did not think that owning an investment property would have been possible. There were definitely some trying times but we are so relieved that you were also patient with us and that we managed to get to our end goal. We have already spoken to many family and friends who are amazed at how Phones Homes have helped us to achieve purchasing this property. We will definitely be encouraging everyone we can to contact Phone homes. Again, we express our utmost gratitude to you all. Phone homes have made our dream a reality 🙂 Thank you to everyone at Home Phones Here is to the next investment property 🍾🥂 Joe and Gina Butera
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Gaetano Cassaniti Avatar
Gaetano Cassaniti
06/09/2023
We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.
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Dan Crawford Avatar
Dan Crawford
06/03/2018
Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property
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Dylan Michael Avatar
Dylan Michael
06/03/2020
What a great team made the whole process easy from start to finish. Kudos to Ben, not only did he educate me on how the process works he eliminated all the stress and confusion I had. Recommend Ben and the rest of the team at Phone Homes to all my family and friends!
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Maria Macheda Avatar
Maria Macheda
06/11/2023
Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).
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Shane Morgan Avatar
Shane Morgan
06/03/2023
The team at Phone Homes has been amazingly helpful in guiding us on our first personal investment property purchase, by finding us a great property, organising a well structured finance solution and assisting us in our cashflow management through the procurement and build phases. The outcome will be a great step in setting up our family financial security.
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Fordman Fender Avatar
Fordman Fender
06/05/2023
To Ben, Jackson, Amelia and Pamela, thank you very much for making my first investment property an absolute breeze to go through. I would highly recommend Phone Homes to anyone who wants to get into the property market. Once I build my equity up I’ll be using these guys again for my next investment property. Bring on the bulls lads😎
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Haydn Dear Avatar
Haydn Dear
06/03/2023
We’ve been wanting to purchase an investment property for some time before a member from Phone homes called one day out of the blue. We were asked to listen to a Presentation with Ben to give us an insight into how Phone Homes can help us to achieve one our biggest goals in life, to finally own our own investment property and give us the financial security we were after. Once the process began, the team from Phone Homes made the whole process look easy. From our first appointment with Amelia gathering all our financial and other relevant information, to having Pamela put us in a better financial position ready for the investment property. It wasn’t long before we finally got the call from Jackson that a suitable and very promising property had been found for us in SA. 12mths on and we’ve now finally secured our property, not to mention the efforts Ben went to make this all happen. I couldn’t begin to think what he had to do to secure the price we were given 12mths prior and to get all of this over the line. What made it even better is the value of the property has already increased before the build has begun. We can’t thank the team at Phone Homes enough for what they have done for us. Investment Properties can usually take a lot of your time up, not to mention the amount of paperwork you would have to do yourself. Phone Home takes care of all of this and makes the whole process smooth and easy. If you ever needed to talk or discuss anything with any team member, they are only a call, text or email away and respond as soon as they can. We can’t recommend Phone Homes highly enough to anyone looking to get into the Property Investment market. Do yourself a favour and speak with Phone Homes to secure a positively geared investment property, giving you security for the future, extra income and a better financial position. Thanks again Ben, Amelia, Jackson and Pamela and we look forward to working with you again to secure our 2nd investment property soon. Haydn and Bec
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Janet Russell Avatar
Janet Russell
06/03/2023
We are moments away from owning our very first investment property… a huge thank you to Ben, Amelia and Jackson from Phone Homes who have done a wonderful job in securing this property for us in sunny QLD! Mark took a drive past when visiting his mum a few weeks ago and said it looks fabulous! The service from the crew at Phone Homes has been amazing, keeping us updated with progress and dealing with the big things construction throws at you 😊 Totally recommend Phone Homes and hope to utilise their assistance with the next one 🥂🍾
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