About Phone Homes

Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).

I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.

PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊

Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.

Geez, What a team to take on your financial future.We are 52-56. We commenced our journey with Phone Homes approximately 12 months ago. We have worked for over 35 years together with still owing a mortgage and wondering how we are going to progress into retirement. We have always wanted to get into the property market, but put our kids first. Since Ben and his amazing team have come on board, within 12 months, we are looking into buying our 3rd investment property. At first you are apprehensive with your first property, however you get to know the professionalism and knowledge that this team have in purchasing property, it’s a ‘no brainer’. We are looking at purchasing our third property and a closer date to a secure retirement. We don’t need to do anything further as we make money whilst we sleep and not work. BOTTOM LINE – the properties Jackson has purchased within the past 12 months have appreciated greatly. We are so stoked. Thank you to Ben and the team, you’re amazing!

Absolutely Fantastic team to deal with if we has any questions along the way the team are very helpful and knowledgeable in all aspects will be going back and getting a nother investment property thank you phone homes Shane and Donna

In my first review, a year ago I finished off by saying, it was the first of many (investment properties). Well here we are again, just settled on Investment Property #2 with Phones Homes!! All within 2.5 years! What an incredible journey! I can’t thank you all enough for your guidance, assistance, and support throughout this process! You make everything look and sound so easy! Thank you Ben, Jackson, Amelia and the whole team at Phone Homes. Looking forward to working with you again and making another dream come true!

Great service throughout, with my investment property rented within days of completion. Very happy with the experience.

They make the whole process super easy. Pleasure to deal with.

Phone homes are a great team they are Ben,Jackson and Amelia also Pamela. They used the equity from my super fund to purchase property, Everything was handled by them. Even though it was a stressful process with settlement at the end of December, they sorted everything and re a-sured me though out the process making themselves available seemed like anytime. Now all I have to sit back well my investment grows as an SMSF. If you are looking to investment in a an additional property Phone homes will work there hardest to find the right solution for you well making it seem easy.

We were looking to invest in an established home until we were contacted by Phone Homes. Ben patiently explained the benefits of building a new home as opposed to buying an existing one and we signed up that night! The process has been amazing; the way the team navigated the unexpected COVID-related lockdowns and other COVID- related obstacles to minimise delays is a credit to them all! We encountered severe weather events, building material shortages and delays, limited availability of tradesmen due to many of them chasing government grants for home renovators v building new homes and the list goes on. In spite of all the things that were beyond their control, Ben, Jackson, Amelia and Co. maintained a professional and calm response and steered us through to an awesome outcome! Their industry contacts are invaluable! We engaged their recommended insurance broker, building inspector and property manager who has swiftly secured new tenants and a brand new lease that was signed yesterday and we couldn’t be happier! We are so thrilled and are already talking about doing it all again!! We’re hooked!! Thanks team!! 🙂

The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.

The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.

Phone Homes are ‘next level’. You get a call from Ben who ‘runs the show’ and at first you become apprehensive, until he explains the process. We have worked hard for 30+ years, ready to retire in the next 10-15 years, wondering how we will do this. Ben and his team ‘click in’ and within a year we have purchased 2 properties. Within 8 months we are already in front, making a profit. Our second property we brought for $712K and settles today, has been estimated at $775K with a great rental return.HUGE THANKS TO JACKSON. Seriously, this has taken a fair bit of worry out of our lives as we move towards retirement. THANK YOU PHONE HOMES – GOLD!!!

Phone Homes first contacted us regarding property investment and though it was something that we had talked about doing we just thought it was all too hard. But after meeting with Ben and after hearing what he had to say we decided we wanted to know more. We signed up and a property was found for us pretty much straight away things were moving quickly but COVID had other ideas with building delays along the way. But we finally got there we have a brand new house ready to rent. The team at Phone Homes were amazing from start to finish Ben, Amelia and Pamela together they made everything fall into place and helped us achieve what we always talked about to help us in our retirement. Great work highly recommend.

A very professional team with a exceptional skills and knowledge. We got regular updates and check-ins, which made it an absolute pleasure dealing with Ben and his whole team. Such a very positive and pleasant experience from the very beginning, and very much appreciated.

Really happy with the process of working with phone homes – the whole team have been amazing in the support to ensure we got a hold of a great property. Having invested in property in the past and having had some bad experiences we were reluctant to get into property again. I’m glad we gave phone homes a chance. The process has been easy from start to finish and the support network is amazing.

I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.

Massive thank you to Ben and his team for his outstanding service and knowledge. Great customer service is rare these days, and a welcomed surprise. Wouldn’t recommend anyone else; a pleasure to work with.

Amazing team who will go the extra mile for you. Thanks for all the hard work and support Ben, Jackson and the Phone Homes team.

Amazing service from start to finish, I’ve worked with these guys on multiple property deals and the research, the assistance and most importantly the result has been outstanding. If you are trying to get into property investing, look no further, this team is the real deal! Highly recommended.