About Phone Homes

Our experience with phone homes has been nothing short of brilliant. We never though it would be possible to do what we did with out their help and guidance. They have been very helpful, friendly and supportive through the whole process. We couldn’t be happier.

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

Quick but much needed shout out to Phone Homes for their support and help purchasing an investment property. The staff have been amazing, great communicators, trustworthy and professional. I predominantly dealt with Ben and Amelia and cannot say thank-you enough. Really was a simple and easy process because of your knowledge and guidance. You made the process easy

Ben was friendly and easy to chat to and happy to spent several hours explaining the process and how it would work for our specific circumstances. I would recommend a conversation with him at the very least.

Ben, Jackson, Amelia and the team are nothing short of amazing. At first we were a touch apprehensive in purchasing a property over the phone, however let us assure you, if you get the opportunity to travel the journey with Phone Homes, it is an opportunity of a lifetime and I could not recommend the team highly enough. Of course you need to do a bit of groundwork in obtaining documents, however Phone Homes guide you through the whole process of obtaining your own investment property. Ben and his team are a thoroughly professional unit who have vast knowledge of the industry and provide unbelievable support at every step of the way, always responding quickly to any questions or concerns. The only regret we have is not doing this earlier in our lives. Thank you to the Phone Homes team for assisting us in obtaining our first investment property and enhancing our financial security. Darren and Tracey

The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.

Ben, Amelia, Pam and Taylor were amazing from start to finish. It was very easy however a different buying experience. I can’t thank you all enough and we look forward to our next one. Thanks for everything, the house is spot on and the return on investment is awesome. Regards Adam and Karina.

We were looking to invest in an established home until we were contacted by Phone Homes. Ben patiently explained the benefits of building a new home as opposed to buying an existing one and we signed up that night! The process has been amazing; the way the team navigated the unexpected COVID-related lockdowns and other COVID- related obstacles to minimise delays is a credit to them all! We encountered severe weather events, building material shortages and delays, limited availability of tradesmen due to many of them chasing government grants for home renovators v building new homes and the list goes on. In spite of all the things that were beyond their control, Ben, Jackson, Amelia and Co. maintained a professional and calm response and steered us through to an awesome outcome! Their industry contacts are invaluable! We engaged their recommended insurance broker, building inspector and property manager who has swiftly secured new tenants and a brand new lease that was signed yesterday and we couldn’t be happier! We are so thrilled and are already talking about doing it all again!! We’re hooked!! Thanks team!! 🙂

Amazing service with these guys. Had a great chat to Dylan. I can tell they have great experience and awesome customer service skills

I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.

We just purchased our first investment property with Phonehomes. It has been a whirlwind ride! It had gone from an initial phonecall to settlement in less than two months. Ben, Pamela, Amelia and Jackson were able to answer all of our questions and put our nerves at ease throughout the the process.Everything happened so quickly. Thanks again guys and look forward to continuing to work with you.

Just wanted to shout out the Team at phone homes, really nice and efficient, easy to understand process helped me get a property

Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.

Massive thanks to Ben and the team amila and Jackson dean and rest of the team for outstanding knowledge and service and support . Great customer service , highly recommend to everyone like to purchase property. Lovely, understanding and supportive team all the way , absolutely pleasure work with you all . Thanks again.

The team at Phone Homes has been amazingly helpful in guiding us on our first personal investment property purchase, by finding us a great property, organising a well structured finance solution and assisting us in our cashflow management through the procurement and build phases. The outcome will be a great step in setting up our family financial security.

We purchased our first investment property with Phone Homes and were hesitant in the beginning but after the initial consultation it was clear that it was the best way to go to secure our financial future. The advice and assistance the team provided from finding a property, the build, renting it out and maintaining it has been excellent. They have truly exceeded expectations and we can’t wait to build our next investment property. We highly recommend Phone Homes.

My wife and I are incredibly happy, having received our first rental payment in the bank. We can already see how our own home loan will benefit from our new positively geared investment. We had little understanding of how to go about investing in property, and while there was a lot of information out there, having Ben, Jackson and the PhoneHomes team take us through it step by step was wonderful. They lined up all the right people to speak to and worked with all the parties required (finance, conveyancing, property managers etc) to ensure a smooth route to a complete turn-key package solution. The vital part of this process was their eligibility checks and initial verification that our budget could support the process… and despite a couple of tight months, the numbers held up and we are now seeing the benefits. The team is knowledgeable, experienced, professional, and most importantly, friendly and easy to work with.

I’m going to sleep much better tonight…. Ben is just the best listener, and today he has gone above and beyond to help us. If you get an opportunity to speak with Ben, take it. You will not regret it…

We were contacted by Phone Homes about 2 years ago in the midst of covid & were unsure whether we should consider an investment with so much uncertainty going on. But we thought we would see what options were available, thinking it would be unlikely for us to proceed…however, the team found us an opportunity too good to pass up. They found us a new property in a developing area that would be built in no time…or so we all thought! No one could have predicted the challenges so many would face in the building industry. And while the build has been delayed, the team at Phone homes has supported us through the process going above & beyond to provide updates & guidance. It’s with great excitement we are almost there & will have our new place tenanted soon. Thanks to the great team at Phone Homes.

Everybody was fantastic. All knowledgeable in their fields. Walked us through the process step by step and when the bank made a late change of approval, Ben and Pamela worked their expertise and gained a better home loan for us!!! Thank you to you all… we now are home owners!!!! Michelene and Deon

Phone Homes are ‘next level’. You get a call from Ben who ‘runs the show’ and at first you become apprehensive, until he explains the process. We have worked hard for 30+ years, ready to retire in the next 10-15 years, wondering how we will do this. Ben and his team ‘click in’ and within a year we have purchased 2 properties. Within 8 months we are already in front, making a profit. Our second property we brought for $712K and settles today, has been estimated at $775K with a great rental return.HUGE THANKS TO JACKSON. Seriously, this has taken a fair bit of worry out of our lives as we move towards retirement. THANK YOU PHONE HOMES – GOLD!!!