About Phone Homes

We first had contact with Phone Homes in February 2021 and whilst we were nervous about embarking upon any kind property investment, Ben, Amelia and Jackson made it all seem possible for us, so we jumped in! Everything was going really well until Covid and all the impacts on the construction industry delayed the build. What would normally have taken around a year took nearly two (no one could have anticipated the impact of Covid) The communication and support from Phone Homes throughout that time was beyond what we could have imagined. We are now officially “landlords” and we never would have imagined that if it were not for the professional guidance and support of the Phone Homes team. Thank you so much! Thomas and Annabel

Great customer service, would highly recommend anyone wanting to purchase an investment property to use Phone Homes.

We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.

Amazing team to deal with, knowledgable, professional and highly recommended.

Phone Homes first contacted us regarding property investment and though it was something that we had talked about doing we just thought it was all too hard. But after meeting with Ben and after hearing what he had to say we decided we wanted to know more. We signed up and a property was found for us pretty much straight away things were moving quickly but COVID had other ideas with building delays along the way. But we finally got there we have a brand new house ready to rent. The team at Phone Homes were amazing from start to finish Ben, Amelia and Pamela together they made everything fall into place and helped us achieve what we always talked about to help us in our retirement. Great work highly recommend.

After wanting to purchase an investment property for a long time it was timely that a team member from Phone Homes followed up a previous call with my husband . I agreed to an appointment with Ben even though I was quite skeptical saying “what have you got us into” ! After seeing & listening to Ben’s presentation, I started to feel more comfortable as we found him to be both professional and extremely knowledgeable and we felt we could trust him and his team to help us achieve what we hadn’t been able to . Once the process was underway , there was a bit of work involved on our part but the team were great at answering all of our questions and helping us through the tricky parts .Once Pamela had our finance all submitted and approved , things got moving with Jackson. He too was professional and a pleasure to deal with ,finding us a little gem close to Brisbane .We couldn’t be happier with our positively geared investment property and to have received our first deposit into our bank account. Thanks Heaps Ben , Jackson , Amelia , Pamela & all the Team Much appreciated Chris & Jenelle

What a great team made the whole process easy from start to finish. Kudos to Ben, not only did he educate me on how the process works he eliminated all the stress and confusion I had. Recommend Ben and the rest of the team at Phone Homes to all my family and friends!

We just purchased our first investment property with Phonehomes. It has been a whirlwind ride! It had gone from an initial phonecall to settlement in less than two months. Ben, Pamela, Amelia and Jackson were able to answer all of our questions and put our nerves at ease throughout the the process.Everything happened so quickly. Thanks again guys and look forward to continuing to work with you.

What an amazing team. The Phone Homes team (Ben, Jackson & Amelia) are incredible. They are so helpful and kept me informed the whole way through. I have now used Phone Home twice and will continue to do so. They really know their stuff. If you are considering engaging the Phone Homes team, my advice is to go for it as you won’t regret it. Thank you for helping me first build a house and now buy another one 3 years later. You are all the best.

PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊

Initially we, my wife and I, were hesitant to make a commitment with Phone Homes. They promised the world and we just didn’t believe that it could be as easy as Team outlined. We did some research, talked to various people and came to the conclusion that we would take an educated risk and jumped on board with Phone Homes. We both felt exited but nervous as we had never made an investment like this before. Pleasingly, the process was as easy as the Team promised and there was really no risk – just reward. Thank you Phone Homes our future financial position is much stronger.

We were contacted by Phone Homes about 2 years ago in the midst of covid & were unsure whether we should consider an investment with so much uncertainty going on. But we thought we would see what options were available, thinking it would be unlikely for us to proceed…however, the team found us an opportunity too good to pass up. They found us a new property in a developing area that would be built in no time…or so we all thought! No one could have predicted the challenges so many would face in the building industry. And while the build has been delayed, the team at Phone homes has supported us through the process going above & beyond to provide updates & guidance. It’s with great excitement we are almost there & will have our new place tenanted soon. Thanks to the great team at Phone Homes.

We purchased our first investment property with Phone Homes and were hesitant in the beginning but after the initial consultation it was clear that it was the best way to go to secure our financial future. The advice and assistance the team provided from finding a property, the build, renting it out and maintaining it has been excellent. They have truly exceeded expectations and we can’t wait to build our next investment property. We highly recommend Phone Homes.

Great service throughout, with my investment property rented within days of completion. Very happy with the experience.

Loved the service & knowledge that the team provided me. Really made for an easy process, if I could give more than 5 stars I would!

Quick but much needed shout out to Phone Homes for their support and help purchasing an investment property. The staff have been amazing, great communicators, trustworthy and professional. I predominantly dealt with Ben and Amelia and cannot say thank-you enough. Really was a simple and easy process because of your knowledge and guidance. You made the process easy

Very helpful team from start to finish. Thank you for all the help and support along the way. Ben was especially efficient in the way he dealt with every step of the process. Highly recommended team and property investment service! 🙂

It has been a Journey of ups and downs due to Covid but Phone Homes has been there with us. I look forward to grabbing coffee in the near future, meeting, chatting and thanking the hard working crew at Phone Homes👍

Ben, Amelia, Pam and Taylor were amazing from start to finish. It was very easy however a different buying experience. I can’t thank you all enough and we look forward to our next one. Thanks for everything, the house is spot on and the return on investment is awesome. Regards Adam and Karina.

Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property

Excellent company. Always communicating and explaining every step of the way. Delivers on promises. Organised an excellent investment strategy for me and is earning me money.