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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Annabel Budge & Thomas Millan Avatar
Annabel Budge & Thomas Millan
14/02/2024
We cannot recommend Phone Homes highly enough!! In April 2023 we officially became landlords with our first investment property through Phone Homes and in December 2023 we acquired our second investment property through the team. If you had asked us 3 years ago there is no way we would have ever thought we could buy an investment property, let alone two! The team at Phone Homes have the knowledge and expertise to help people through the process of buying property and they have the heart and kindness to share the joy of success. With that, our financial future is looking so much brighter. With much gratitude, Annabel & Thomas
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Dan Crawford Avatar
Dan Crawford
06/03/2018
Ben gave an outstanding service and is a really down to earth guy. Would highly recommend him to anyone looking to purchase property
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Janet Russell Avatar
Janet Russell
06/03/2023
We are moments away from owning our very first investment property… a huge thank you to Ben, Amelia and Jackson from Phone Homes who have done a wonderful job in securing this property for us in sunny QLD! Mark took a drive past when visiting his mum a few weeks ago and said it looks fabulous! The service from the crew at Phone Homes has been amazing, keeping us updated with progress and dealing with the big things construction throws at you 😊 Totally recommend Phone Homes and hope to utilise their assistance with the next one 🥂🍾
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Daniel Cheetham Avatar
Daniel Cheetham
06/06/2023
We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.
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KirkFanning Avatar
KirkFanning
06/03/2020
After one quick chat with the Jackson (and Ben?) I was given advice that has resulted in a yearly saving of $1960 off my mortgage. Both fellas were very well informed and offered sound advice. Highly recommend.
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Alison Parker Avatar
Alison Parker
06/09/2023
We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.
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Kirk Pilgrim Avatar
Kirk Pilgrim
06/03/2023
Our experience with phone homes has been made so easy with the exceptional service and great advice by the professional and down to earth team. We would highly recommend the team if you would like an investment property. Cheers Thanks for all your help 👍👍😀
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Tracey Avatar
Tracey
06/11/2023
Phone Homes are ‘next level’. You get a call from Ben who ‘runs the show’ and at first you become apprehensive, until he explains the process. We have worked hard for 30+ years, ready to retire in the next 10-15 years, wondering how we will do this. Ben and his team ‘click in’ and within a year we have purchased 2 properties. Within 8 months we are already in front, making a profit. Our second property we brought for $712K and settles today, has been estimated at $775K with a great rental return.HUGE THANKS TO JACKSON. Seriously, this has taken a fair bit of worry out of our lives as we move towards retirement. THANK YOU PHONE HOMES – GOLD!!!
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Peter Reid Avatar
Peter Reid
06/03/2023
An absolute pleasure to have a professional, forward thinking team working with you, to secure your future. Ben, Jackson and Amelia take great care, pride and passion in their clients needs and go well beyond to deliver quality property estate services, I would highly recommend Phone Homes.
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Dylan Knight Avatar
Dylan Knight
06/03/2020
I brought an investment property whilst I was overseas all over the phone! Helped me purchase high yielding property over 6% rental yield which i was extremely happy with. Great service specially with the time differences. Would call me early mornings and if needed late at night. Huge thankyou to the team, was a very simple process and I have bought many investment properties before. Look forward to buying another investment property in Queensland with you guys as soon as possible. Appreciate PH!!!!
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Kendall Reid Avatar
Kendall Reid
06/03/2023
We have just purchased our first investment property with Phone Homes and couldn’t be happier. From the first consultation we could see this was the best way for us to start our property portfolio. They have truly exceeded expectations and we can’t wait to add to our investment portfolio. Couldn’t recommend Phone Homes more highly.
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Karolina Kosmicki Avatar
Karolina Kosmicki
06/07/2023
Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.
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Carla Janissen Avatar
Carla Janissen
06/03/2022
Amazing experience and such high quality service from start the finish. Thank you so much to Ben and the team for your professionalism and hard work and not to mention the support through our journey If you are trying to get into the property market I would highly recommend phone homes.
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Brad Edwardes Avatar
Brad Edwardes
06/03/2023
I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.
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Tamara Jeffs Avatar
Tamara Jeffs
06/03/2023
Just wanted to say a BIG thank you to PhoneHomes in securing our very fist Investment Property! A few years again PhoneHomes contacted us but unfortunately we were not in a position to even look at investing in fact things were not not looking promising. As promised PhoneHomes contacted us again, gave us a thorough presentation and as they say the rest is history!!! We would be lying if we said we weren’t a little hesitant but we aren’t shy in taking risks so we pursued our journey with PhoneHomes. We are so glad we did, in a very short time we found ourself with an investment property (which we never thought would be possible) and to make it even better the process was so smooth and as promised everything was well researched and everything just fell into place. Thank you to Ben who persisted and was patient with us in the beginning, to Jackson who had to navigate some unexpected hurdles during COVID, Amelia for always keeping us updated and of course Pamela who has been so amazing in making the finance side of things less stressful. Can’t wait to do it all again!!
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Maria Macheda Avatar
Maria Macheda
06/11/2023
Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).
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Fordman Fender Avatar
Fordman Fender
06/05/2023
To Ben, Jackson, Amelia and Pamela, thank you very much for making my first investment property an absolute breeze to go through. I would highly recommend Phone Homes to anyone who wants to get into the property market. Once I build my equity up I’ll be using these guys again for my next investment property. Bring on the bulls lads😎
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cheryl Hansen Avatar
cheryl Hansen
06/11/2023
A professional team that work together to achieve the best outcomes for their clients .
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Chelle Brown Avatar
Chelle Brown
06/02/2024
Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.
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Cassie Hammond Avatar
Cassie Hammond
06/05/2023
The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.
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Michelene Read Avatar
Michelene Read
06/03/2023
Everybody was fantastic. All knowledgeable in their fields. Walked us through the process step by step and when the bank made a late change of approval, Ben and Pamela worked their expertise and gained a better home loan for us!!! Thank you to you all… we now are home owners!!!! Michelene and Deon
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