About Phone Homes

Absolutely Fantastic team to deal with if we has any questions along the way the team are very helpful and knowledgeable in all aspects will be going back and getting a nother investment property thank you phone homes Shane and Donna

What a great team made the whole process easy from start to finish. Kudos to Ben, not only did he educate me on how the process works he eliminated all the stress and confusion I had. Recommend Ben and the rest of the team at Phone Homes to all my family and friends!

We cannot recommend Phone Homes highly enough!! In April 2023 we officially became landlords with our first investment property through Phone Homes and in December 2023 we acquired our second investment property through the team. If you had asked us 3 years ago there is no way we would have ever thought we could buy an investment property, let alone two! The team at Phone Homes have the knowledge and expertise to help people through the process of buying property and they have the heart and kindness to share the joy of success. With that, our financial future is looking so much brighter. With much gratitude, Annabel & Thomas

We are moments away from owning our very first investment property… a huge thank you to Ben, Amelia and Jackson from Phone Homes who have done a wonderful job in securing this property for us in sunny QLD! Mark took a drive past when visiting his mum a few weeks ago and said it looks fabulous! The service from the crew at Phone Homes has been amazing, keeping us updated with progress and dealing with the big things construction throws at you 😊 Totally recommend Phone Homes and hope to utilise their assistance with the next one 🥂🍾

I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.

We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.

We have had the best experience with Phone Homes that we could ask for! The Team handled everything from start to finish, very professionally, and Ben & Amelia were fantastic! We could not recommend them highly enough (or thank them enough)! We now have our very first rental! Thanks again guys!

To Ben, Jackson, Amelia and Pamela, thank you very much for making my first investment property an absolute breeze to go through. I would highly recommend Phone Homes to anyone who wants to get into the property market. Once I build my equity up I’ll be using these guys again for my next investment property. Bring on the bulls lads😎

Easy to deal with. Excellent communication. Thank you.

Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol

We were looking to invest in an established home until we were contacted by Phone Homes. Ben patiently explained the benefits of building a new home as opposed to buying an existing one and we signed up that night! The process has been amazing; the way the team navigated the unexpected COVID-related lockdowns and other COVID- related obstacles to minimise delays is a credit to them all! We encountered severe weather events, building material shortages and delays, limited availability of tradesmen due to many of them chasing government grants for home renovators v building new homes and the list goes on. In spite of all the things that were beyond their control, Ben, Jackson, Amelia and Co. maintained a professional and calm response and steered us through to an awesome outcome! Their industry contacts are invaluable! We engaged their recommended insurance broker, building inspector and property manager who has swiftly secured new tenants and a brand new lease that was signed yesterday and we couldn’t be happier! We are so thrilled and are already talking about doing it all again!! We’re hooked!! Thanks team!! 🙂

Ben was friendly and easy to chat to and happy to spent several hours explaining the process and how it would work for our specific circumstances. I would recommend a conversation with him at the very least.

Ben, Jackson, Amelia and Pamela stepped us through the entire process of entry into our first investment property! When we were nervous they talked us through, helping us navigate the entire process! What a team! Thanks so very much from these 1st time investors! Rachel W

These guys contacted us 5 years ago. We were not in a position to do anything, so we asked them to call back in a few years. They did. We had been considering various investment options, and their timing was impeccable. Always wary about such contacts, we looked at the presentation. What was shown aligned with our objectives. We decided to take the risk and jump on board. The approval process was great. The Phone Homes team maintained good communication, keeping us informed along each step of the process. Once approved, it was simply a matter of waiting. After a few months we were contacted and informed of a property available in Queensland. We decided to purchase, and that is when things really started moving. The speed and efficiency that everything was organised was incredible. Within 30 days (including 4 public holidays) we were the owners of a new investment property. Kudos to the Phone Home team. Without their assistance we wouldn’t be where we are now.

Ben and Amelia were absolutely fantastic through the whole process. From the initial contact all the way through the whole process. They not only kept us informed and updated but answered any of our questions or concerns promptly and honestly. We now have not only refinanced our existing home but purchased an investment property. So a big thank you to the whole team. A few special mentions one to Jackson who found a property that ticked all the boxes and was to be honest well beyond what we thought we could get for the money. He again kept us in the loop when finding a property suitable for us. Also a special mention to Pamela who organised the two mortgages. As well as sourcing products that suited us rather than the bank. So again thanks to the whole team. Donna and Troy.

I’m going to sleep much better tonight…. Ben is just the best listener, and today he has gone above and beyond to help us. If you get an opportunity to speak with Ben, take it. You will not regret it…

Really happy with the process of working with phone homes – the whole team have been amazing in the support to ensure we got a hold of a great property. Having invested in property in the past and having had some bad experiences we were reluctant to get into property again. I’m glad we gave phone homes a chance. The process has been easy from start to finish and the support network is amazing.

Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.

Thank you to Phone Homes especially Ben, Jackson and Amelia for helping us with the purchase of our first investment property. Like others we were a bit apprehensive at first as it was all done over the phone and via zoom. The process took longer than we thought due to the pandemic, shortage of building material, contractors and inclement weather but they kept us up to date every step of the way. Without getting a call from Phone Homes we probably wouldn’t of taken that step into buying an investment property. Highly recommend Phone Homes. Lauren and Richard

The Team at Phone Homes have been an absolute pleasure to deal with. Excellent customer service, highly recommend to anyone looking at an investment property. A smooth transition the whole way through. Thanks Ben, Jackson, Amelia, Pamela, Stephanie and the whole team.

We were contacted by Phone Homes about 2 years ago in the midst of covid & were unsure whether we should consider an investment with so much uncertainty going on. But we thought we would see what options were available, thinking it would be unlikely for us to proceed…however, the team found us an opportunity too good to pass up. They found us a new property in a developing area that would be built in no time…or so we all thought! No one could have predicted the challenges so many would face in the building industry. And while the build has been delayed, the team at Phone homes has supported us through the process going above & beyond to provide updates & guidance. It’s with great excitement we are almost there & will have our new place tenanted soon. Thanks to the great team at Phone Homes.