About Phone Homes

The team at Phone Homes has been amazingly helpful in guiding us on our first personal investment property purchase, by finding us a great property, organising a well structured finance solution and assisting us in our cashflow management through the procurement and build phases. The outcome will be a great step in setting up our family financial security.

PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊

We are moments away from owning our very first investment property… a huge thank you to Ben, Amelia and Jackson from Phone Homes who have done a wonderful job in securing this property for us in sunny QLD! Mark took a drive past when visiting his mum a few weeks ago and said it looks fabulous! The service from the crew at Phone Homes has been amazing, keeping us updated with progress and dealing with the big things construction throws at you 😊 Totally recommend Phone Homes and hope to utilise their assistance with the next one 🥂🍾

The team is able to negotiate great deals – worth a look at.

We just purchased our first investment property with Phonehomes. It has been a whirlwind ride! It had gone from an initial phonecall to settlement in less than two months. Ben, Pamela, Amelia and Jackson were able to answer all of our questions and put our nerves at ease throughout the the process.Everything happened so quickly. Thanks again guys and look forward to continuing to work with you.

Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.

Ben, Jackson, Amelia and the team are nothing short of amazing. At first we were a touch apprehensive in purchasing a property over the phone, however let us assure you, if you get the opportunity to travel the journey with Phone Homes, it is an opportunity of a lifetime and I could not recommend the team highly enough. Of course you need to do a bit of groundwork in obtaining documents, however Phone Homes guide you through the whole process of obtaining your own investment property. Ben and his team are a thoroughly professional unit who have vast knowledge of the industry and provide unbelievable support at every step of the way, always responding quickly to any questions or concerns. The only regret we have is not doing this earlier in our lives. Thank you to the Phone Homes team for assisting us in obtaining our first investment property and enhancing our financial security. Darren and Tracey

Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).

We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.

My wife and I are incredibly happy, having received our first rental payment in the bank. We can already see how our own home loan will benefit from our new positively geared investment. We had little understanding of how to go about investing in property, and while there was a lot of information out there, having Ben, Jackson and the PhoneHomes team take us through it step by step was wonderful. They lined up all the right people to speak to and worked with all the parties required (finance, conveyancing, property managers etc) to ensure a smooth route to a complete turn-key package solution. The vital part of this process was their eligibility checks and initial verification that our budget could support the process… and despite a couple of tight months, the numbers held up and we are now seeing the benefits. The team is knowledgeable, experienced, professional, and most importantly, friendly and easy to work with.

Thanks again for finding us our very first investment property. So excited 😊 We feel extremely lucky to have found Phonehomes. Everyone has been so helpful, warm and easygoing. It’s made a huge impact on our life to the point we don’t have to stress about our finances anymore.

Thank you Ben, Jackson, Amelia and team for your assistance in purchasing our first investment property! It was a daunting processing being a Self managed super purchase but you and your team made it easy and painless! Thank you again for all your help and support!

Great advice and experience. Very well managed by all team members for our first investment property.

Absolutely Fantastic team to deal with if we has any questions along the way the team are very helpful and knowledgeable in all aspects will be going back and getting a nother investment property thank you phone homes Shane and Donna

I’m going to sleep much better tonight…. Ben is just the best listener, and today he has gone above and beyond to help us. If you get an opportunity to speak with Ben, take it. You will not regret it…

Massive thank you to Ben and his team for his outstanding service and knowledge. Great customer service is rare these days, and a welcomed surprise. Wouldn’t recommend anyone else; a pleasure to work with.

We could not fault the PhoneHomes Team. For “First Time” Investors, no question was too trivial, and responses given where thorough, and in a timely fashion. When questions came up about the Pest Inspection, they went above and beyond to make sure everything was OK before we proceeded. Cannot Highly Recommend this Team enough if you are thinking about jumping in the “Investment Waters”.

We were looking to invest in an established home until we were contacted by Phone Homes. Ben patiently explained the benefits of building a new home as opposed to buying an existing one and we signed up that night! The process has been amazing; the way the team navigated the unexpected COVID-related lockdowns and other COVID- related obstacles to minimise delays is a credit to them all! We encountered severe weather events, building material shortages and delays, limited availability of tradesmen due to many of them chasing government grants for home renovators v building new homes and the list goes on. In spite of all the things that were beyond their control, Ben, Jackson, Amelia and Co. maintained a professional and calm response and steered us through to an awesome outcome! Their industry contacts are invaluable! We engaged their recommended insurance broker, building inspector and property manager who has swiftly secured new tenants and a brand new lease that was signed yesterday and we couldn’t be happier! We are so thrilled and are already talking about doing it all again!! We’re hooked!! Thanks team!! 🙂

Phone Homes first contacted us regarding property investment and though it was something that we had talked about doing we just thought it was all too hard. But after meeting with Ben and after hearing what he had to say we decided we wanted to know more. We signed up and a property was found for us pretty much straight away things were moving quickly but COVID had other ideas with building delays along the way. But we finally got there we have a brand new house ready to rent. The team at Phone Homes were amazing from start to finish Ben, Amelia and Pamela together they made everything fall into place and helped us achieve what we always talked about to help us in our retirement. Great work highly recommend.

I work away a lot and the thought of owning an investment property and finding someone reputable to manage it, seemed way too difficult and time consuming. I didn’t have the patience or ambition to contemplate a second property. That was before I discovered PhoneHomes. These guys do all the hard work, so that you don’t have to. And I mean everything. I barely had to lift a finger. From finding the right property, and finding the right tenants. And the bonus is, it’s all positive geared. Which means that you get more money in your pocket. I’m certainly looking forward to my second investment property, with the help of these guys.

We have just purchased our first investment property with Phone Homes and couldn’t be happier. From the first consultation we could see this was the best way for us to start our property portfolio. They have truly exceeded expectations and we can’t wait to add to our investment portfolio. Couldn’t recommend Phone Homes more highly.