About Phone Homes

Phone Homes found us, engaged with us, and supplied us with a host of experts who in an amazingly short period of time helped us set up a Self Managed Super Fund and purchase a positively geared investment property. They provided step by step instructions and kept us on track during the entire process, We can’t thank the team at Phone Homes enough. Our financial position at retirement will be hands down better than it would have been without their guidance and understanding. We couldn’t be happier to be clients, and would encourage anyone with even the slightest interest to check them out..

I told the first caller I wasn’t interested, but that didn’t seem to matter and the sales pitch continued anyway. I decided to hear them out, but the whole approach felt pretty pushy.Most of the conversation was spent talking down shares and promoting property through an SMSF. They kept pushing the idea that it’s better to have something physical like property, without giving what I felt was a balanced view of other investment options.When I asked about fees, I was surprised at how high they were. Based on my own research, they appeared to be well above industry averages, with a significant amount going towards fees and commissions.I was also repeatedly directed to their five-star reviews. After looking through them myself, some seemed questionable, with a number of reviewer profiles having only one or two reviews. Ironically, the constant references to those reviews are what prompted me to leave this review.Another concern was that I couldn’t clearly establish whether the people I spoke with were appropriately licensed to provide the type of advice being discussed. The lack of clarity around this was a major red flag for me.Overall, I found the sales tactics overly aggressive, the fees higher than expected, and the advice heavily biased towards property. Combined with my concerns about licensing and the reviews, it wasn’t something I felt comfortable pursuing.

We would love to thank the whole team at Phone Homes for their work on our first SMSF investment property. You made made the entire process stress free. Your work and support through this process was amazing and second to none. So once again we would like to thank you all so much. Liam & Fiona 😀

Thank you phone homes for your assistance in the purchase of my investment property. Made the process simple.

We have had a great experience with Phone Homes. Thank you Phone Homes we were able to buy our first investment property. I long time dream of ours. They organised everything and assisted step by step.

Ben and the team were fantastic in providing start to finish guidance in purchasing our investment property. They were very patient with our delayed responses, and metaphorically held our hands throughout the process.

Phone Homes have made setting up a SMSF an absolute amazing experience for us everything was just easy and simpleanything we didn’t understand was explained to us in really simple terms and buying an investment property was just as easy the did all hard work for us and just made the whole experience amazing and easy.We would like to thank all of the Phone Home Staff their wonderful supportThank you.Roland and Linda Calvert.

Have achieved something I never thought was possible I now have my very own superannuation property in Townsville and I did it with just my own super. Thank you to phone homes for making this possible. They did absolutely everything for me from start to finish over this few month period enabling it to be seamless and absolutely possible!!! Such exciting times I’m chuffed 🙌

I highly recommend Phone Homes! Their team is extremely professional and made what could have been a very complex and stressful process feel simple and straightforward. They provided exceptional support and guidance every step of the way, always keeping us informed and making sure everything ran smoothly.Thank you to everyone at Phone Homes—it was an absolute pleasure working with your team. We truly appreciate your professionalism, communication, and commitment to delivering such a great experience.

We had an amazing experience with Home Phone. They helped us understand our SMSF options and supported us through the entire buying process. Friendly, patient, and genuinely invested in helping us succeed. Couldn’t be happier — five stars!

I was skeptical at first when I was contacted by Phone Homes, but I am so glad I decided to do business with them. Ben and the entire Phone Homes team were amazing. Despite some tricky issues along the way (which were out of their control), they stayed calm, professional, and incredibly supportive throughout the entire process, and they successfully secured my SMSF purchase. Their persistence, clear communication, and willingness to step in when things became complicated really stood out and made a real difference. I am so happy with my purchase. Once again, thank you team!I’m genuinely grateful for everything Phone Homes did, and I really appreciate the thoughtful hamper as well. Dealing with Phone Homes has been a fantastic experience, and I would highly recommend Ben and the Phone Homes team to anyone looking for an outstanding, reliable and supportive investment property service.

Only three years ago, at the age of 55, I was finally able to afford my own home. Because of that, I never thought owning an investment property would be a realistic goal for me.While I had accumulated a healthy balance in my QSuper superannuation fund, it wasn’t performing at a level that gave me confidence I would achieve the comfortable and secure retirement I was hoping for.When Phone Homes contacted me, their team provided expert guidance and support throughout the entire process. They helped me transition to a Self-Managed Super Fund (SMSF) and assisted with the purchase and leasing of a beautiful three-bedroom, two-bathroom investment property in Townsville.What stood out most was their professionalism, knowledge, and exceptional communication. At every stage, they kept me informed, answered my questions promptly, and made what could have been a complex and overwhelming process feel straightforward and manageable.Their support didn’t stop once the property was purchased. They continued to assist me throughout the journey, giving me confidence and peace of mind every step of the way.Today, I own both my own home and an investment property—something I never imagined would be possible just a few years ago.I highly recommend Phone Homes to anyone looking to take greater control of their financial future through property investment. Their expertise, dedication, and commitment to their clients are second to none. Thank you to the entire team for helping me achieve a goal I once thought was out of reach.

I am one of those people that ask a thousand questions and sceptical. After Dane’s presentation and conversations with Dane and Michael I decided to go ahead with an investment property through my SMSF.Phone Homes did a fantastic job. Everything they said they would do they did.They listened to my requirements and delivered them with a stress free process. They looked after every aspect from finding a property I was happy with, organising the additional finance, all the legal and suffer fund requirements and taking care of the accounting now and moving forward into the future.I am pleased totally with the outcome and would recommend them to everyone wanting to get into property investing.Thank you to the team, Dane, Michael, Amelia, Mia, Pamela, Jovana, Linda, Clinton, Haylee and Charlotte.Thank you for the gift on settlement. It will be enjoyed.Regards from a happy client,Neil Mills

The team at phone homes was excellent they was quick at getting everything done and taking the stress out of it for me and was available at anytime to help if I was unsure of anythingThank you phone homes team

We want to thank the Phone Homes team for helping us purchase our first investment property through super 😊 We definitely encourage others who are also trying to enhance their financial wellbeing through property to contact Phone Homes asap! Thank you for the beautiful hamper and property! We are entirely grateful ❤️Nick & Maria Kitas

Fantastic service from Phonehomes! Professional, great communication, and excellent quality throughout the process. They helped us with our second investment property and made everything easy and stress-free. Highly recommend!

We started out skeptical about investing our super, but the team at Phone Homes made the entire process incredibly smooth! Ben took the time to map everything out on paper whenever we felt anxious, making us feel completely supported. Every specialist who stepped in was highly professional and helpful.We just purchased a property, and their tax team handles everything directly with our accountant—all we do is upload receipts to a user-friendly portal. Best of all, you stay in total control and can change your legal or accounting teams whenever you want. Highly recommend Phone Homes for their amazing effort!

We had a great experience with Phone Homes. Their project management approach meant everything stayed on track, and they guided us through every step of our SMSF property journey.The team was always happy to answer our many (sometimes silly!) questions and explained everything in a way that was easy to understand. We always felt supported and knew what was happening next.The surprise hamper at the end was such a lovely touch and a really nice way to finish the journey. We’d happily recommend Phone Homes to anyone looking at SMSF property investing.Shaz and Mick.

Thank you to the entire team at Phone Homes.Buying through an SMSF can seem overwhelming, but they made the entire process straightforward and stress-free. Their communication was excellent, they were always available to answer our questions, and they coordinated everything seamlessly from start to finish.We truly appreciated their professionalism, knowledge, and genuine support throughout the journey. If you’re considering purchasing a property through your super, Phone Homes is an outstanding team to have by your side. Thank you for making the process such a positive experience!

Ben and the Team made it pretty easy to chart the progress. We’re happy with what we have now, and look forward to engaging again in a few years.

Thank you to the team at Phone Homes for their support and understanding with purchasing my home through them. Communication was always quick and supportive and they were there for all my questions. I’m grateful for everything they did for me.