About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Xx_Emmy!_ xX Avatar
Xx_Emmy!_ xX
06/05/2023
Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol
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Darren Powell Avatar
Darren Powell
06/03/2023
We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.
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Jann Bromley Avatar
Jann Bromley
06/03/2023
We were contacted by Phone Homes about 2 years ago in the midst of covid & were unsure whether we should consider an investment with so much uncertainty going on. But we thought we would see what options were available, thinking it would be unlikely for us to proceed…however, the team found us an opportunity too good to pass up. They found us a new property in a developing area that would be built in no time…or so we all thought! No one could have predicted the challenges so many would face in the building industry. And while the build has been delayed, the team at Phone homes has supported us through the process going above & beyond to provide updates & guidance. It’s with great excitement we are almost there & will have our new place tenanted soon. Thanks to the great team at Phone Homes.
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Simon Finch Avatar
Simon Finch
06/10/2023
Ben, Jackson & all the team at Phone Homes are amazing people. They found us an absolute gem of a property in South East Queensland, and then had all the help, processes and systems to make the purchase simple. The journey doesn’t end with the property purchase, the PH team provides support & help with on going property management, tenant location & taxation. We will be back for more. Thanks Ben.
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Donna Wilkes Avatar
Donna Wilkes
06/03/2023
Absolutely Fantastic team to deal with if we has any questions along the way the team are very helpful and knowledgeable in all aspects will be going back and getting a nother investment property thank you phone homes Shane and Donna
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Daniel Cheetham Avatar
Daniel Cheetham
06/06/2023
We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.
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Dylan Michael Avatar
Dylan Michael
06/03/2020
What a great team made the whole process easy from start to finish. Kudos to Ben, not only did he educate me on how the process works he eliminated all the stress and confusion I had. Recommend Ben and the rest of the team at Phone Homes to all my family and friends!
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Maria Macheda Avatar
Maria Macheda
06/11/2023
Many thanks to Ben, Jackson and the team for finding me a great investment property, but even more for the time and effort needed to work out the best finance option for my circumstances. It look a while, but we got there in the end. I appreciate your advice and help. Update: The team (mainly Ben, Amelia, Jackson and Pamela) have helped me to buy a second wonderful investment property. This time was different – they’ve guided me through setting up a self-managed superannuation fund and then purchasing the property using my super. It was a very quick process – less than three months from my deciding to go ahead with it to property settlement. Many thanks to everyone for all their work, guidance and support – I wouldn’t have been able to do it without PhoneHomes and the others they bring onboard (for super management, insurance, legal advice, property management, etc.).
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Tamara Jeffs Avatar
Tamara Jeffs
06/03/2023
Just wanted to say a BIG thank you to PhoneHomes in securing our very fist Investment Property! A few years again PhoneHomes contacted us but unfortunately we were not in a position to even look at investing in fact things were not not looking promising. As promised PhoneHomes contacted us again, gave us a thorough presentation and as they say the rest is history!!! We would be lying if we said we weren’t a little hesitant but we aren’t shy in taking risks so we pursued our journey with PhoneHomes. We are so glad we did, in a very short time we found ourself with an investment property (which we never thought would be possible) and to make it even better the process was so smooth and as promised everything was well researched and everything just fell into place. Thank you to Ben who persisted and was patient with us in the beginning, to Jackson who had to navigate some unexpected hurdles during COVID, Amelia for always keeping us updated and of course Pamela who has been so amazing in making the finance side of things less stressful. Can’t wait to do it all again!!
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Dylan Knight Avatar
Dylan Knight
06/03/2020
I brought an investment property whilst I was overseas all over the phone! Helped me purchase high yielding property over 6% rental yield which i was extremely happy with. Great service specially with the time differences. Would call me early mornings and if needed late at night. Huge thankyou to the team, was a very simple process and I have bought many investment properties before. Look forward to buying another investment property in Queensland with you guys as soon as possible. Appreciate PH!!!!
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Zuzette Kruger-Finch Avatar
Zuzette Kruger-Finch
06/09/2023
A very professional team with a exceptional skills and knowledge. We got regular updates and check-ins, which made it an absolute pleasure dealing with Ben and his whole team. Such a very positive and pleasant experience from the very beginning, and very much appreciated.
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Scotty Misseninaction Avatar
Scotty Misseninaction
06/03/2022
I work away a lot and the thought of owning an investment property and finding someone reputable to manage it, seemed way too difficult and time consuming. I didn’t have the patience or ambition to contemplate a second property. That was before I discovered PhoneHomes. These guys do all the hard work, so that you don’t have to. And I mean everything. I barely had to lift a finger. From finding the right property, and finding the right tenants. And the bonus is, it’s all positive geared. Which means that you get more money in your pocket. I’m certainly looking forward to my second investment property, with the help of these guys.
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Chelle Brown Avatar
Chelle Brown
06/02/2024
Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.
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Darren Barnett Avatar
Darren Barnett
06/11/2023
Geez, What a team to take on your financial future.We are 52-56. We commenced our journey with Phone Homes approximately 12 months ago. We have worked for over 35 years together with still owing a mortgage and wondering how we are going to progress into retirement. We have always wanted to get into the property market, but put our kids first. Since Ben and his amazing team have come on board, within 12 months, we are looking into buying our 3rd investment property. At first you are apprehensive with your first property, however you get to know the professionalism and knowledge that this team have in purchasing property, it’s a ‘no brainer’. We are looking at purchasing our third property and a closer date to a secure retirement. We don’t need to do anything further as we make money whilst we sleep and not work. BOTTOM LINE – the properties Jackson has purchased within the past 12 months have appreciated greatly. We are so stoked. Thank you to Ben and the team, you’re amazing!
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Karolina Kosmicki Avatar
Karolina Kosmicki
06/07/2023
Recently purchased an investment property, where difficult times like covid and material shortages occurred, phone homes worked through the issues and supported me in the process, even in uncertain times, we pulled through with an even better outcome. The team was fantastic, approachable, and communcatative with everystep, leading to completion and investment.
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The Nature of Life With Gene Salvestrin Avatar
The Nature of Life With Gene Salvestrin
06/03/2019
Amazing service from start to finish, I’ve worked with these guys on multiple property deals and the research, the assistance and most importantly the result has been outstanding. If you are trying to get into property investing, look no further, this team is the real deal! Highly recommended.
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Karina Walton Avatar
Karina Walton
06/03/2023
When Ben from Phone Homes contacted us roughly 18 months we were a little skeptical. We agreed to an appointment and well the rest is history! Ben and the team from Phone Homes have changed our lives and we couldn’t be happier
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Haydn Dear Avatar
Haydn Dear
06/03/2023
We’ve been wanting to purchase an investment property for some time before a member from Phone homes called one day out of the blue. We were asked to listen to a Presentation with Ben to give us an insight into how Phone Homes can help us to achieve one our biggest goals in life, to finally own our own investment property and give us the financial security we were after. Once the process began, the team from Phone Homes made the whole process look easy. From our first appointment with Amelia gathering all our financial and other relevant information, to having Pamela put us in a better financial position ready for the investment property. It wasn’t long before we finally got the call from Jackson that a suitable and very promising property had been found for us in SA. 12mths on and we’ve now finally secured our property, not to mention the efforts Ben went to make this all happen. I couldn’t begin to think what he had to do to secure the price we were given 12mths prior and to get all of this over the line. What made it even better is the value of the property has already increased before the build has begun. We can’t thank the team at Phone Homes enough for what they have done for us. Investment Properties can usually take a lot of your time up, not to mention the amount of paperwork you would have to do yourself. Phone Home takes care of all of this and makes the whole process smooth and easy. If you ever needed to talk or discuss anything with any team member, they are only a call, text or email away and respond as soon as they can. We can’t recommend Phone Homes highly enough to anyone looking to get into the Property Investment market. Do yourself a favour and speak with Phone Homes to secure a positively geared investment property, giving you security for the future, extra income and a better financial position. Thanks again Ben, Amelia, Jackson and Pamela and we look forward to working with you again to secure our 2nd investment property soon. Haydn and Bec
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Verdé Avatar
Verdé
06/03/2020
Amazing team to deal with, knowledgable, professional and highly recommended.
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Gina Butera Avatar
Gina Butera
06/03/2023
To the Phone homes team, Thank you so much. We are so very excited and not to mention so grateful to you all. A year ago we did not think that owning an investment property would have been possible. There were definitely some trying times but we are so relieved that you were also patient with us and that we managed to get to our end goal. We have already spoken to many family and friends who are amazed at how Phones Homes have helped us to achieve purchasing this property. We will definitely be encouraging everyone we can to contact Phone homes. Again, we express our utmost gratitude to you all. Phone homes have made our dream a reality 🙂 Thank you to everyone at Home Phones Here is to the next investment property 🍾🥂 Joe and Gina Butera
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