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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Annabel Budge Avatar
Annabel Budge
06/07/2023
We first had contact with Phone Homes in February 2021 and whilst we were nervous about embarking upon any kind property investment, Ben, Amelia and Jackson made it all seem possible for us, so we jumped in! Everything was going really well until Covid and all the impacts on the construction industry delayed the build. What would normally have taken around a year took nearly two (no one could have anticipated the impact of Covid) The communication and support from Phone Homes throughout that time was beyond what we could have imagined. We are now officially “landlords” and we never would have imagined that if it were not for the professional guidance and support of the Phone Homes team. Thank you so much! Thomas and Annabel
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Cassie Hammond Avatar
Cassie Hammond
06/05/2023
The attention to detail in research and market connections the team have are outstanding, we would not have got the same result purchasing independently. The teams knowledge and networking with their core stakeholders to deliver the investment from end to end has been great along with the seamless transition to tenanting the property through a high quality property management team. The service has been excellent and we look forward to continuing to grow our portfolio with the support of the team at Phone Homes.
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Brad Edwardes Avatar
Brad Edwardes
06/03/2023
I engaged the services of Phone Homes to increase my posture in the housing market. My employment situation has its complications and I’m on the upper side of my 50’s, so I was nervous about whether Phone Homes would be able to get me into a suitable positively geared investment property. Even while travelling in the USA for over 4 weeks, Phone Homes communicated with me and continued to work towards finding the right property. The house we wanted is in a part of Brisbane which was strategically selected for it’s growth potential. Settlement occurred yesterday and we are more than happy with the result. The staff are great. No high pressure and very personable to deal with. If you need someone to take care of all the hassle and get you the right property, I have no hesitation in recommending Phone Homes.
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Adam Avatar
Adam
06/03/2023
Ben, Amelia, Pam and Taylor were amazing from start to finish. It was very easy however a different buying experience. I can’t thank you all enough and we look forward to our next one. Thanks for everything, the house is spot on and the return on investment is awesome. Regards Adam and Karina.
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S Schueren Avatar
S Schueren
06/03/2022
PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊
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Janet Russell Avatar
Janet Russell
06/03/2023
We are moments away from owning our very first investment property… a huge thank you to Ben, Amelia and Jackson from Phone Homes who have done a wonderful job in securing this property for us in sunny QLD! Mark took a drive past when visiting his mum a few weeks ago and said it looks fabulous! The service from the crew at Phone Homes has been amazing, keeping us updated with progress and dealing with the big things construction throws at you 😊 Totally recommend Phone Homes and hope to utilise their assistance with the next one 🥂🍾
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The Nature of Life With Gene Salvestrin Avatar
The Nature of Life With Gene Salvestrin
06/03/2019
Amazing service from start to finish, I’ve worked with these guys on multiple property deals and the research, the assistance and most importantly the result has been outstanding. If you are trying to get into property investing, look no further, this team is the real deal! Highly recommended.
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Teresa Azzopardi Avatar
Teresa Azzopardi
06/11/2023
The team at Phone Homes (Ben, Jackson & Amelia) are an amazing team. Without them I would not be in the great position I am in now. Quality all the way from start to finish. They know their stuff. Building during Covid was tough due to delays etc. However, they always kept up with the communication. In fact, I have now utilised their service twice and will continue to do so if the need arises again in the future. If you are considering engaging the Phone Homes team, my recommendation would be to take the plunge as you won’t regret it. Thank you for being the Phone Homes Team.
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Gina Butera Avatar
Gina Butera
06/03/2023
To the Phone homes team, Thank you so much. We are so very excited and not to mention so grateful to you all. A year ago we did not think that owning an investment property would have been possible. There were definitely some trying times but we are so relieved that you were also patient with us and that we managed to get to our end goal. We have already spoken to many family and friends who are amazed at how Phones Homes have helped us to achieve purchasing this property. We will definitely be encouraging everyone we can to contact Phone homes. Again, we express our utmost gratitude to you all. Phone homes have made our dream a reality 🙂 Thank you to everyone at Home Phones Here is to the next investment property 🍾🥂 Joe and Gina Butera
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Chelle Brown Avatar
Chelle Brown
06/02/2024
Would I recommend Phone Homes – 100% yes. I have been a client with them for just over 2 years now and have just secured my 2nd property, like any major purchase or financial change in your life there is some stress that goes along with that – however the Phone Homes team made this process so much less stressful and intimidating than it would have been had I been navigating this alone. Being new to the investment market I was nervous, I had questions and was even dubious to take the first step, however the team have literally walked me through each step in the process for both properties and have always been available to discuss any questions I have. Being a single mum that is very time poor I could never have gotten myself into this position without the help of the team. I am truly grateful for the assistance they have given me and helping me set myself and my daughter up for a more financially stable retirement and future.
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Danielle Kilpatrick Avatar
Danielle Kilpatrick
06/03/2022
Thanks again for finding us our very first investment property. So excited 😊 We feel extremely lucky to have found Phonehomes. Everyone has been so helpful, warm and easygoing. It’s made a huge impact on our life to the point we don’t have to stress about our finances anymore.
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Alison Moore Avatar
Alison Moore
06/03/2023
After the initial phone call and zoom meeting with Phone homes we were quite happy with how the process sounded. Ours was quite a ride as we were refinancing and selling our home throughout the process but Pamela made the experience very easy and with Ben, Jackson and Amelia always on hand to answer any questions, the entire process was so easy! We are so happy we took the phone call that day, Phone Homes has changed our lives and we are ever so grateful!
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Iman Bahrani Avatar
Iman Bahrani
06/03/2020
Amazing team who will go the extra mile for you. Thanks for all the hard work and support Ben, Jackson and the Phone Homes team.
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Karen Anderson Avatar
Karen Anderson
06/01/2024
Great customer service, would highly recommend anyone wanting to purchase an investment property to use Phone Homes.
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Xx_Emmy!_ xX Avatar
Xx_Emmy!_ xX
06/05/2023
Phone Homes first contacted us regarding property investment. We weren’t sure we would be able to fulfil the requirements, although after meeting with Ben and listening to the information, the process and requirements were so much clearer and it was obvious this was a great way to get ahead and an investment property. We went down the track of organising finance etc (was a lot longer than expected due to the bank) and Phone Homes were with us each step of the way. Pamela has finance sorted out and Jackson found the ideal property that was just what we were looking for in no time at all. The information provided to us on the property was so thorough and informative and left nothing out. Every piece of information needed for us to make an informed decision was right there. From start to finish – loans, property, solicitors, property managers, insurance – it was organised and ran so smoothly. The Phone Homes team were fabulous to deal with from beginning to end. Ben, Amelia, Jackson and Pamela – thank you. Without you, we would not be where we are today and we look forward to working with you all again soon. We cannot fault the process and highly recommend. Mellissa and Marcel van Tol
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Niki Burnet Avatar
Niki Burnet
06/10/2023
Thank you Ben, Jackson, Amelia and team for your assistance in purchasing our first investment property! It was a daunting processing being a Self managed super purchase but you and your team made it easy and painless! Thank you again for all your help and support!
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Gaetano Cassaniti Avatar
Gaetano Cassaniti
06/09/2023
We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.
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Megan Clarke Avatar
Megan Clarke
06/05/2023
Quick but much needed shout out to Phone Homes for their support and help purchasing an investment property. The staff have been amazing, great communicators, trustworthy and professional. I predominantly dealt with Ben and Amelia and cannot say thank-you enough. Really was a simple and easy process because of your knowledge and guidance. You made the process easy
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Darren Powell Avatar
Darren Powell
06/03/2023
We have just completed our first investment purchase with Phone Homes; we found the process challenging at times, however the team worked tirelessly to ensure a positive result. I would not suggest purchasing a property at Christmas time with reduced settlement as it creates additional challenges that you may not need during this time of year. We found the team at Phone Homes to be responsive and they were on top of the little things, this ensured we got the desired result even during this hectic period with tight deadlines. If you are considering investing it is worth speaking to the team from Phone Homes.
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McCulloch Family Avatar
McCulloch Family
06/09/2023
We have had the best experience with Phone Homes that we could ask for! The Team handled everything from start to finish, very professionally, and Ben & Amelia were fantastic! We could not recommend them highly enough (or thank them enough)! We now have our very first rental! Thanks again guys!
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Byron Barry Avatar
Byron Barry
06/03/2023
Really happy with the process of working with phone homes – the whole team have been amazing in the support to ensure we got a hold of a great property. Having invested in property in the past and having had some bad experiences we were reluctant to get into property again. I’m glad we gave phone homes a chance. The process has been easy from start to finish and the support network is amazing.
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