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About Phone Homes

stories

What Clients Say
About Us

Life Changing Stories are the result of working with the Phone Homes team.

Matthew Scerri:

  • Business Owner & Property Investor
  • Sydney NSW.

About this video:

Matthew Scerri runs a full-time dance studio business based in Sydney and just simply has no time to find investment properties. Matt explains his experience working with the Phone Homes team in securing his third investment property and the main reasons why he loves the service.

Bill & Ying Greig:

  • Self-employed/Semi-retired
  • Adelaide, SA.

About this video:

Bill & Ying had 3 original investment properties before they engaged our service and had mixed experiences when they purchased them! Their experience with our Phone Homes property service though was flawless and they speak highly about how positive their experience was in comparison to other properties they have previously bought. Worth the watch if you’re a potential client sitting on the fence!

Gary Chiorsi:

  • Migrant from South Africa
  • Adelaide, SA.

About this video:

Gary Chiorsi came from South Africa and since he arrived he’s worked with the Phone Homes team in creating a budget and plan. Gary refinanced his debts to be prepped for his eventual investment property and through the refinance alone he saved around $4,000 a year and will use the extra cash flow to pay off his mortgage twice as quickly.

The Vitukawala’s: Brisbane, QLD.:

  • Full-time Factory Workers
  • Brisbane, QLD.

About this video:

One of our best success stories, the Vitukawala’s have been trying to get an investment property for over 19 years and their dream finally became a reality by working with the Phone homes team securing their first investment property! A great story so watch and enjoy!

Brett & Rebecca Harvey:

  • Full-time Builder
  • Newcastle, NSW.

About this video:

Brett works full-time & Rebecca is a stay-at-home mum. They have now secured their first investment property in Helensvale, Gold Coast and they did it completely over-the-phone and interstate from Newcastle. This story is a great showcase of the Phone Homes service working exactly the way it is intended for our valued interstate investors.

Samira Boyce:

  • Full-Time Nurse
  • Central Coast, NSW.

About this video:

Samira is a full-time nurse and simply had no time or the experience required to buy an investment property. Samira took the leap of faith and signed up with the Phone Homes service and has now successfully secured a positively-geared investment property that is now providing her with an additional income each week and annual tax breaks for her hard-earned annual income.

Glenn & Julie Bellingham: Melbourne, VIC.:

  • Self Employed & Volunteers
  • Melbourne, VIC.

About this video:

Glenn & Julie have successfully secured their first investment property with the Phone Homes service and it was truly a great team effort from both parties to make the magic happen. This was made possible through the constant communication and trust we built throughout the relationship. What started as an uncertain beginning through not knowing who we were has turned into a great success story for them!

Robert & Julie Callow:

  • Full-time Fightfighter & Full-time Nurse
  • Sydney, NSW.

About this video:

Robert & Julie are a story of full-time (+overtime) workers that simply just didn’t have the time to find an investment property so they engaged with our property investment service. They have now successfully secured their next one with the Phone Homes team and the property is positively-geared and they couldn’t be happier! A great video that showcases a super skeptical beginning to now highly-trusted clients (& friends) of Phone Homes!

Ryan & Tracey Patterson:

  • Full-time IT Consultant & Full-time Teacher
  • Sydney, NSW.

Ryan & Tracey are yet another story of working full-time and not having enough time to find a positively-geared investment property. Living in Sydney they were searching for an investment property in South-East Queensland. Our property acquisition team eventually found them a perfect positively-geared property on the Sunshine Coast! Watch this interview now to see a real glimpse into the Phone Homes experience and working closely with our team!

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reviews

Recent
Client Reviews

Over 100+ Authentic 5-Star Client Reviews.

Verdé Avatar
Verdé
06/03/2020
Amazing team to deal with, knowledgable, professional and highly recommended.
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Karen Anderson Avatar
Karen Anderson
06/01/2024
Great customer service, would highly recommend anyone wanting to purchase an investment property to use Phone Homes.
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Ryan Patterson Avatar
Ryan Patterson
06/03/2022
My wife and I are incredibly happy, having received our first rental payment in the bank. We can already see how our own home loan will benefit from our new positively geared investment. We had little understanding of how to go about investing in property, and while there was a lot of information out there, having Ben, Jackson and the PhoneHomes team take us through it step by step was wonderful. They lined up all the right people to speak to and worked with all the parties required (finance, conveyancing, property managers etc) to ensure a smooth route to a complete turn-key package solution. The vital part of this process was their eligibility checks and initial verification that our budget could support the process… and despite a couple of tight months, the numbers held up and we are now seeing the benefits. The team is knowledgeable, experienced, professional, and most importantly, friendly and easy to work with.
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cheryl Hansen Avatar
cheryl Hansen
06/11/2023
A professional team that work together to achieve the best outcomes for their clients .
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Carla Janissen Avatar
Carla Janissen
06/03/2022
Amazing experience and such high quality service from start the finish. Thank you so much to Ben and the team for your professionalism and hard work and not to mention the support through our journey If you are trying to get into the property market I would highly recommend phone homes.
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Noreaster Travels Avatar
Noreaster Travels
06/03/2023
Ben, Jackson, Amelia and the team are nothing short of amazing. At first we were a touch apprehensive in purchasing a property over the phone, however let us assure you, if you get the opportunity to travel the journey with Phone Homes, it is an opportunity of a lifetime and I could not recommend the team highly enough. Of course you need to do a bit of groundwork in obtaining documents, however Phone Homes guide you through the whole process of obtaining your own investment property. Ben and his team are a thoroughly professional unit who have vast knowledge of the industry and provide unbelievable support at every step of the way, always responding quickly to any questions or concerns. The only regret we have is not doing this earlier in our lives. Thank you to the Phone Homes team for assisting us in obtaining our first investment property and enhancing our financial security. Darren and Tracey
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Richard Powell Avatar
Richard Powell
06/07/2023
Thank you to Phone Homes especially Ben, Jackson and Amelia for helping us with the purchase of our first investment property. Like others we were a bit apprehensive at first as it was all done over the phone and via zoom. The process took longer than we thought due to the pandemic, shortage of building material, contractors and inclement weather but they kept us up to date every step of the way. Without getting a call from Phone Homes we probably wouldn’t of taken that step into buying an investment property. Highly recommend Phone Homes. Lauren and Richard
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KirkFanning Avatar
KirkFanning
06/03/2020
After one quick chat with the Jackson (and Ben?) I was given advice that has resulted in a yearly saving of $1960 off my mortgage. Both fellas were very well informed and offered sound advice. Highly recommend.
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Gaetano Cassaniti Avatar
Gaetano Cassaniti
06/09/2023
We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.
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Flip This Avatar
Flip This
06/11/2023
What an amazing team. The Phone Homes team (Ben, Jackson & Amelia) are incredible. They are so helpful and kept me informed the whole way through. I have now used Phone Home twice and will continue to do so. They really know their stuff. If you are considering engaging the Phone Homes team, my advice is to go for it as you won’t regret it. Thank you for helping me first build a house and now buy another one 3 years later. You are all the best.
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Richard Manning Avatar
Richard Manning
06/02/2024
Phone homes are a great team they are Ben,Jackson and Amelia also Pamela. They used the equity from my super fund to purchase property, Everything was handled by them. Even though it was a stressful process with settlement at the end of December, they sorted everything and re a-sured me though out the process making themselves available seemed like anytime. Now all I have to sit back well my investment grows as an SMSF. If you are looking to investment in a an additional property Phone homes will work there hardest to find the right solution for you well making it seem easy.
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Liz Honey Avatar
Liz Honey
06/03/2023
I purchased my first investment property a year and a half ago with Phone Homes. From the first time I spoke to the team I felt confident I was going to be looked after. The team is very knowledgeable and the whole process was smooth from day 1. They litteraly look after everything so it was a really easy process. I am already reaping great rewards form owning my own investment thanks to Phone Homes. Highly recommend.
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Gina Butera Avatar
Gina Butera
06/03/2023
To the Phone homes team, Thank you so much. We are so very excited and not to mention so grateful to you all. A year ago we did not think that owning an investment property would have been possible. There were definitely some trying times but we are so relieved that you were also patient with us and that we managed to get to our end goal. We have already spoken to many family and friends who are amazed at how Phones Homes have helped us to achieve purchasing this property. We will definitely be encouraging everyone we can to contact Phone homes. Again, we express our utmost gratitude to you all. Phone homes have made our dream a reality 🙂 Thank you to everyone at Home Phones Here is to the next investment property 🍾🥂 Joe and Gina Butera
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Daniel Cheetham Avatar
Daniel Cheetham
06/06/2023
We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.
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daniel fritch Avatar
daniel fritch
06/03/2023
I have just purchased my first investment property with Phone Homes. Ben, Amelia, Jackson and Pamela are a great team and I know there are others backing them up. The experience was really good and there may be cheaper ways of doing this, but the help they provide from finding a property all the way to renting it out has been excellent. I was skeptical at first because I had never met Ben and his team and thought it could be a scam. They put me at ease and responded in a timely fashion. This is definitely not a scam. They have truly exceeded expectations.
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Cathy Billitteri Avatar
Cathy Billitteri
06/03/2023
Phone Homes first contacted us regarding property investment and though it was something that we had talked about doing we just thought it was all too hard. But after meeting with Ben and after hearing what he had to say we decided we wanted to know more. We signed up and a property was found for us pretty much straight away things were moving quickly but COVID had other ideas with building delays along the way. But we finally got there we have a brand new house ready to rent. The team at Phone Homes were amazing from start to finish Ben, Amelia and Pamela together they made everything fall into place and helped us achieve what we always talked about to help us in our retirement. Great work highly recommend.
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Karina Walton Avatar
Karina Walton
06/03/2023
When Ben from Phone Homes contacted us roughly 18 months we were a little skeptical. We agreed to an appointment and well the rest is history! Ben and the team from Phone Homes have changed our lives and we couldn’t be happier
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Justin Forge Avatar
Justin Forge
06/03/2020
Made contact with phone homes to look at my options, not only were they very efficient and professional/experienced before we discussed property’s they were already trying to ad value and service by instantly getting me a better rate on my current property. Within 30min conversation they were able to reduce my interest rate by over 2% which will save me thousands in the coming years and put togeather a strategy to purchase my next property. Thank you so very much.
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grant Williams Avatar
grant Williams
06/03/2020
Ben was friendly and easy to chat to and happy to spent several hours explaining the process and how it would work for our specific circumstances. I would recommend a conversation with him at the very least.
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Michelene Read Avatar
Michelene Read
06/03/2023
Everybody was fantastic. All knowledgeable in their fields. Walked us through the process step by step and when the bank made a late change of approval, Ben and Pamela worked their expertise and gained a better home loan for us!!! Thank you to you all… we now are home owners!!!! Michelene and Deon
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Tracy Taylor Avatar
Tracy Taylor
06/03/2023
They make the whole process super easy. Pleasure to deal with.
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