About Phone Homes

These guys contacted us 5 years ago. We were not in a position to do anything, so we asked them to call back in a few years. They did. We had been considering various investment options, and their timing was impeccable. Always wary about such contacts, we looked at the presentation. What was shown aligned with our objectives. We decided to take the risk and jump on board. The approval process was great. The Phone Homes team maintained good communication, keeping us informed along each step of the process. Once approved, it was simply a matter of waiting. After a few months we were contacted and informed of a property available in Queensland. We decided to purchase, and that is when things really started moving. The speed and efficiency that everything was organised was incredible. Within 30 days (including 4 public holidays) we were the owners of a new investment property. Kudos to the Phone Home team. Without their assistance we wouldn’t be where we are now.

A wonderful experience! The guidance and support from the team at Phone Homes was amazing and they made the entire process a positive, stress free experience. I would highly recommend Phone Homes.

Really happy with the process of working with phone homes – the whole team have been amazing in the support to ensure we got a hold of a great property. Having invested in property in the past and having had some bad experiences we were reluctant to get into property again. I’m glad we gave phone homes a chance. The process has been easy from start to finish and the support network is amazing.

After one quick chat with the Jackson (and Ben?) I was given advice that has resulted in a yearly saving of $1960 off my mortgage. Both fellas were very well informed and offered sound advice. Highly recommend.

We have had the best experience with Phone Homes that we could ask for! The Team handled everything from start to finish, very professionally, and Ben & Amelia were fantastic! We could not recommend them highly enough (or thank them enough)! We now have our very first rental! Thanks again guys!

After wanting to purchase an investment property for a long time it was timely that a team member from Phone Homes followed up a previous call with my husband . I agreed to an appointment with Ben even though I was quite skeptical saying “what have you got us into” ! After seeing & listening to Ben’s presentation, I started to feel more comfortable as we found him to be both professional and extremely knowledgeable and we felt we could trust him and his team to help us achieve what we hadn’t been able to . Once the process was underway , there was a bit of work involved on our part but the team were great at answering all of our questions and helping us through the tricky parts .Once Pamela had our finance all submitted and approved , things got moving with Jackson. He too was professional and a pleasure to deal with ,finding us a little gem close to Brisbane .We couldn’t be happier with our positively geared investment property and to have received our first deposit into our bank account. Thanks Heaps Ben , Jackson , Amelia , Pamela & all the Team Much appreciated Chris & Jenelle

I brought an investment property whilst I was overseas all over the phone! Helped me purchase high yielding property over 6% rental yield which i was extremely happy with. Great service specially with the time differences. Would call me early mornings and if needed late at night. Huge thankyou to the team, was a very simple process and I have bought many investment properties before. Look forward to buying another investment property in Queensland with you guys as soon as possible. Appreciate PH!!!!

PhoneHomes – This is a company that provide a Unique service for people that need help with property investments. Alot of people struggle for a variety reasons why they fall by the wayside in trying to purchase an investment property, some examples; inability to locate positive geared property, purchased negative geared property in areas with no substantial organic growth (Note: I was one of these people, yes I tried but didn’t achieve my Goal) or bought a property with the intention to renovate but due to time & knowledge factors the end goal was never achieved. This is where PhoneHomes shine, I was sceptical at first but after mths of procrastination I decided to make contact & setup a mtg with Ben who convinced me that it was the right decision & yes I wish I had committed 12 – 18mths earlier. Their processes are simple but efficient when sourcing the properties, they have an exhaustive property buying checklist where at least 90% of the criteria must be met otherwise they walk away, its all about the figures with no emotional attachment. If the figures stack up like ie rental return, low vacancy rates, infrastructure government spending, housing shortages etc. then its an area they will target with confidence. The best part of the PhoneHomes service I found is how professional & friendly they are with their members, they take care in making the whole investment a pleasurable experience by providing a Complete End to End Service. They provide the resources like the Finance people, the Solicitors, you are assigned a dedicated PA & they have an Open door policy that you can contact anytime if you have questions or issues you require answers to, they just hold your hand throughout & you can sit back and relax. I’m like many of PhoneHomes satisfied clients, if you are looking for a No fuss service with all of the Bells & whistles then I thoroughly Recommend these guys. Thank you Ben & team, Keep up the Excellent service, I’m looking to my next investment. 😊

Our experience with Phone Homes was highly regarded as Ben Wilkinson and his diligent team streamlined and facilitated the process of fulfilling our investment goals. We were delighted to purchase our investment property with the support, encouragement and expert guidance from the Phone Homes team and we would highly recommend their service.

We recently completed our first experience with PhoneHomes and while not perfect overall due to lengthy and continual delays in construction and site management through COVID, and the resourcing and materials issues that presented, Ben, Amelia and the team did the best they could in very trying circumstances for everyone. The time from sign up to property handover, ended up being around 2.5 years but they provided monthly updates, listened and understood our position whenever we needed to talk about the issues happening and always went out of their way to lessen the impacts on us when they were able to. Customer service was exemplary, they were accessible, returned calls and emails when they said they would, and managed the situation very well. So, although the entire project definitely had shortcomings, PhoneHomes did a great job and we would use them again.

An absolute pleasure to have a professional, forward thinking team working with you, to secure your future. Ben, Jackson and Amelia take great care, pride and passion in their clients needs and go well beyond to deliver quality property estate services, I would highly recommend Phone Homes.

They make the whole process super easy. Pleasure to deal with.

We first had contact with Phone Homes in February 2021 and whilst we were nervous about embarking upon any kind property investment, Ben, Amelia and Jackson made it all seem possible for us, so we jumped in! Everything was going really well until Covid and all the impacts on the construction industry delayed the build. What would normally have taken around a year took nearly two (no one could have anticipated the impact of Covid) The communication and support from Phone Homes throughout that time was beyond what we could have imagined. We are now officially “landlords” and we never would have imagined that if it were not for the professional guidance and support of the Phone Homes team. Thank you so much! Thomas and Annabel

My wife and I are incredibly happy, having received our first rental payment in the bank. We can already see how our own home loan will benefit from our new positively geared investment. We had little understanding of how to go about investing in property, and while there was a lot of information out there, having Ben, Jackson and the PhoneHomes team take us through it step by step was wonderful. They lined up all the right people to speak to and worked with all the parties required (finance, conveyancing, property managers etc) to ensure a smooth route to a complete turn-key package solution. The vital part of this process was their eligibility checks and initial verification that our budget could support the process… and despite a couple of tight months, the numbers held up and we are now seeing the benefits. The team is knowledgeable, experienced, professional, and most importantly, friendly and easy to work with.

Amazing service from start to finish, I’ve worked with these guys on multiple property deals and the research, the assistance and most importantly the result has been outstanding. If you are trying to get into property investing, look no further, this team is the real deal! Highly recommended.

Great team effort to get me into an investment property, unlocking the equity in my place, finding the right finance package for my income, finding a good growth and return location and best of all ensuring it’s positively geared to allow a passive income now as well as into my retirement. Can’t wait to work with you again in a couple of years to grow my portfolio

When Ben from Phone Homes contacted us roughly 18 months we were a little skeptical. We agreed to an appointment and well the rest is history! Ben and the team from Phone Homes have changed our lives and we couldn’t be happier

Just wanted to shout out the Team at phone homes, really nice and efficient, easy to understand process helped me get a property

Ben, Jackson, Amelia and Pamela stepped us through the entire process of entry into our first investment property! When we were nervous they talked us through, helping us navigate the entire process! What a team! Thanks so very much from these 1st time investors! Rachel W

Big thank you to Ben & the whole team at Phone Homes for helping me re-structure a professional goal setting plan to maximise the returns on my property. The team were extremely knowledgeable and diligent when it came to Tax efficiencies and profit maximisation. Very easy to work with, I have and will continue to recommend Phone Homes to anybody I know looking to create a retirement plan and build wealth through property. Thanks again!

We had an excellent experience with the team. Would have no hesitation in recommending them. Look forward to doing it again with Phone Homes.